Apprentice confectioner/pastry cook

WATTON BAKERY LTD

THETFORD (IP25 6AB)

Closes in 29 days (Thursday 18 December 2025 at 11:59pm)

Posted on 19 November 2025

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Summary

Watton Bakery is a favourite on the High Street and has been owned and run by its current owners for over 7 years. The bakery is known for its fresh bread, cakes, pastries, and signature sausage rolls.

Wage

£8,637.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
09:00 - 13:30 shift with 30 minutes unpaid for lunch.

22 hours a week

Start date

Monday 12 January 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Serve food and beverages maintaining individual company standards. 
  • Deliver relevant food and beverage services, taking opportunities to maximise sales and improve customer experience and satisfaction. 
  • Use communication effectively when delivering service, adapting communication to individual needs. 
  • Maintain a safe, hygienic, and efficient working environment in line with individual business processes. 
  • When providing service, ensure compliance with legislations; health and safety, food safety, including allergens, and licensing laws relevant to own role. 
  • Engage with and use technology and equipment relevant to role appropriately and safely. 
  • Handle transactions and payments securely. 
  • Work as part of a team to ensure the delivery of allocated tasks, proactively dealing with any issues to ensure service is maintained. 
  • Monitor and maintain stock levels in line with demand. 
  • Know when and how to escalate issues and to whom. 
  • Take personal responsibility for own development. 
  • Comply with employer's expectations of professional standards in the workplace. 
  • Engage with sustainability practices and initiatives within own business area and encourage others to seek opportunities to reduce impact on the environment. 
  • Contribute ideas and suggestions to continually improve the efficiency and effectiveness of standard operating processes and ways of working. 
  • Comply with principles and policies of equity, diversity, and inclusion in the workplace. 

Where you'll work

45 HIGH STREET
WATTON
THETFORD
IP25 6AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE NORWICH

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

The training will take place one day a week at City College Norwich, Ipswich Road, NR2 2lJ

Requirements

Essential qualifications

GCSE in:

  • English (grade 2)
  • Maths (grade 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Patience
  • Passion for learning baking

Other requirements

Early morning starts may be required, must be able to commute

About this employer

A local bakery that has been run by Tony and Becky Blyth for over 7 years. It is a favourite with the locals and is a well-established part of the High Street. It sells a variety of baked goods, including fresh bread, cakes, pastries, and savoury items like sausage rolls. They also sell filled rolls, sandwiches, hot and cold drinks and take orders for custom items.

After this apprenticeship

This course will support your workplace development which may include qualifications such as L3 Hospitality Supervisor or relevant industry qualifications.

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE NORWICH

The reference code for this apprenticeship is VAC2000001175.

Apply now

Closes in 29 days (Thursday 18 December 2025 at 11:59pm)

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