Apprentice Insurance Broker
COMMERCIAL INSURANCE SERVICES LTD
BANSTEAD (SM7 2NL)
Closes on Wednesday 31 December 2025
Posted on 13 November 2025
Contents
Summary
We are an independent Insurance Broker who arranges and administers insurance policies for businesses (primarily) and individuals. We have access to most of the UK Insurance market and look after customers all over the UK. The successful candidate would be based in our small but busy offices in Banstead, Surrey.
- Wage
-
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
35 hours a week
- Start date
-
Monday 5 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Once initially trained, duties will include:
- Dealing with incoming and outgoing post
- Inbound and outbound telephone calls
- Communicating with clients and insurance companies
- Data entry onto our bespoke systems for the purposes of insurance quotations
- Scanning
- Assisting colleagues with their workloads
Where you'll work
47A HIGH STREET
BANSTEAD
SM7 2NL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
Once the apprenticeship is complete, support with Insurance Qualifications will be offered.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Administrative skills
- Team working
- Initiative
About this employer
We are an independent Insurance Broker who arrange and administer Insurance Policies for Businesses (primarily) and individuals. We have access to most of the UK Insurance market and look after customers all over the UK. The successful candidate would be based in our small but busy offices in Banstead, Surrey.
http://cisl.co (opens in new tab)
Company benefits
20 days annual leave plus public holidays.
After this apprenticeship
Insurance Broker.
Ask a question
The contact for this apprenticeship is:
NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)
The reference code for this apprenticeship is VAC2000000506.
Apply now
Closes on Wednesday 31 December 2025
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