HR Officer Apprentice
CAMBRIDGESHIRE PETERBOROUGH AND SOUTH LINCOLNSHIRE
Cambridge, PETERBOROUGH
Closes in 16 days (Tuesday 2 December 2025 at 11:59pm)
Posted on 13 November 2025
Contents
Summary
The HR Officer will support our HR and People Development function for our workforce of over 100 staff and a growing volunteer base.
- Training course
- HR support (level 3)
- Hours
-
Monday- Friday
(9:00am- 5:30pm)
Shifts TBC
38 hours a week
- Start date
-
Monday 8 December 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The HR Officer will support our HR and People Development function for our workforce of over 100 staff and a growing volunteer base. They work in all HR-related activities at CPSL Mind with a focus on employee relations, assisting the Head of HR with the implementation of the People and Culture Plan and ensuring our policies and procedures are adhered to and CPSL Mind's values are upheld through all processes. This role reports directly to the Head of HR and supports the HR team.
This is a training position, and the post-holder will work towards a Level 3 CIPD qualification via an apprenticeship standard.
Main duties include:
- Employee relations
- Policies and procedures
- Recruitment and Onboarding
- Record Keeping and Admin
- Training and Development
- Compensation and Benefits
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Barrere House 100 Chesterton Road, Cambridge, CB4 1ER
- KINGS CHAMBERS, 39-41 PRIESTGATE, PETERBOROUGH, PE1 1JL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUST IT TRAINING LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
HR Support Level 3 Apprenticeship Standard:
As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIP
Apprentices will be required to attend a series of workshops to study 4 mandatory modules:
- Business, Culture and Change in Context
- Principles of Analytics
- Core Behaviours for People Professionals
- Essentials of People Practice
HR Support Level 3 Apprenticeship Standard:
- You will also receive full training and support from the apprenticeship team to increase your skills
- Your training will include gaining a Level 3 HR Support qualification
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 +)
- Maths (grade C/4 +)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Motivated
- Passion for HR
- Positive attitude
- Willingness to learn
About this employer
We are Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind), a values-based, mental health charity. We are a highly collaborative organisation, providing a range of strengths-based services and projects to support recovery from mental health problems and promote positive mental health across our diverse communities. We value the individual skills, talents and lived experience that everyone brings to CPSL Mind – and co-production plays a key part in everything we do.
After this apprenticeship
- Potential full-time position for the right candidate after completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
JUST IT TRAINING LIMITED
The reference code for this apprenticeship is VAC2000000379.
Apply now
Closes in 16 days (Tuesday 2 December 2025 at 11:59pm)
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