Transport Admin Apprentice

MENZIES DISTRIBUTION SOLUTIONS LIMITED

Droitwich (WR9 0LW)

Closes in 12 days (Monday 1 December 2025)

Posted on 12 November 2025

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Summary

Menzies Distribution Solutions are looking to recruit a Transport Admin Apprentice to join our team based in Droitwich.

• Wage:

  £20,000 a year

  Check minimum wage rates (opens in new tab)

  Annual salary review

• Training course: Business administrator (level 3)
• Hours: Monday to Friday. Hours: 8:00 - 16:30 with 30-minute lunch.

  40 hours a week

• Start date:

  Monday 5 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Whilst studying the Level 3 Business Administration apprenticeship course, you will learn how to provide general administrative and logistical support services for the overall efficient running of the depot. This position provides key information and support to the management team and will involve collaboration with the Admin Supervisor/Manager.

Key duties will include:

• Engage all external and internal customers by communicating in a friendly and professional manner, ensuring that a good impression is maintained at all times.
• Answering and responding to all incoming calls/emails in a prompt and polite manner.
• Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
• Monitor and chase documentation in support of the transport operation.
• Produce statistics as and when required.
• Generation of invoices, purchase orders and other accounts related
• Undertake administrative and filing duties to meet the needs of the department.
• Ensuring that all work carried out is accounted for and processes for accurate charging and an auditable trail are in place and followed.

Where you'll work

Unit 301
Pointon Way, Hampton Lovett
Droitwich
WR9 0LW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprenticeship course training will be delivered by an external training provider, and the course will develop your skills and knowledge around your role.  Around 20% of your working hours will be spent training or studying.

More training information

Training will be live online lessons, this learning is supported by on-the-job development of skills and knowledge.

The duration of the course is between 12 and 18 months.

Requirements

Essential qualifications

GCSE in:

• English (grade Pass)
• Maths (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Number skills
• Analytical skills
• Team working
• Initiative
• Patience

About this employer

Menzies Distribution Solutions deliver tailored solutions that operate across the UK, connecting suppliers, manufacturers and retailers through a reliable, sustainable network that ensures every product reaches its destination safely and efficiently.

http://www.menzies-distribution.co.uk (opens in new tab)

Company benefits

28 days of holiday inclusive of bank holidays Receive a paid day to volunteer for a charity of your choice. Workplace pension scheme Healthcare Cash Plan, claim cash back on a range of healthcare products and services

After this apprenticeship

Progression opportunties within the site or with the wider company.  For example administation supervisor, operational roles etc.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC2000000340.

Apply now

Closes in 12 days (Monday 1 December 2025)

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