People Administration Apprentice
London Museum
LONDON (EC2Y 5HN)
Closes in 8 days (Monday 24 November 2025)
Posted on 12 November 2025
Contents
Summary
This is an exciting opportunity to get hands-on experience of working in a busy Human Resources team while completing a Business Administration apprenticeship. This role supports a range of activities and stakeholders, but the main focus will be to support staff inductions, volunteering and early careers activities and general office administration.
- Wage
-
National Minimum Wage
Check minimum wage rates (opens in new tab)
£18,200 to £22,222.20 per annum (in line with the National Living Wage), plus benefits
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday to cover museum core hours of 10am - 4pm. Working day could be 8am - 4pm, 9am - 5pm or 10am - 6pm.
35 hours a week
- Start date
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Thursday 1 January 2026
- Duration
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1 year 4 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Completing the apprenticeship
Studying for and completing learning activities required for the Business Administration apprenticeship.
Strategic projects
- Supporting administration of projects managed by the HR team, in particular gathering and collating performance monitoring updates on the museum’s EDI Strategy.
- Undertaking desk-based research at the direction of senior members of the HR team, including presenting findings.
- Organising and managing meetings – including scheduling, booking rooms and equipment, circulating papers, taking minutes and helping to monitor progress against agreed actions.
Internal communications and staff engagement
- Helping to look after different elements of internal communications for the HR team, for example, drafting content for our monthly staff engagement calendar.
- Coordinating the maintenance and updating of specific areas of the museum’s staff intranet.
- Playing a role in the administration and delivery of induction activities for new starters, including the Organisation Induction, as well as providing support for other learning and development activities where required.
Information management and reporting
- Supporting with the generation of standard reports and undertaking analysis of data and information held within the HR team.
- Contributing to systems management and the maintaining of accurate records, including for financial processes.
Administrative support for the HR department
- Coordinating diary management for the Chief Officer People and Culture.
- Supporting with inbox management across the HR team.
- General support for the wider HR team, including administrative tasks, customer service and event logistics
Where you'll work
150 LONDON WALL
LONDON
EC2Y 5HN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
About this employer
London Museum tells the ever-changing story of this great world city and its people, from 450,000 BC to the present day. Our galleries, exhibitions, displays and activities seek to inspire a passion for London and provide a sense of the vibrancy that makes the city such a unique place.
https://www.londonmuseum.org.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Career routes within HR, including administration, Learning and Development functions and volunteer coordination and/or management.
Ask a question
The contact for this apprenticeship is:
GINGER NUT MEDIA LIMITED
The reference code for this apprenticeship is VAC2000000280.
Apply now
Closes in 8 days (Monday 24 November 2025)
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