Payroll Administrator Apprentice

ALL SAINTS RETAIL LIMITED

London (E1 6NN)

Closes in 16 days (Friday 28 November 2025 at 11:59pm)

Posted on 11 November 2025


Summary

Join our small, highly collaborative team as a Payroll Administrator Apprentice. Gain full training, hands-on payroll experience, study support, and excellent benefits, including 25 days leave, birthday day off and a generous wardrobe allowance.

Wage

£23,809 a year

Check minimum wage rates (opens in new tab)

The apprentice will be eligible for our standard employee benefits: A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer

Training course
Payroll administrator (level 3)
Hours
Monday to Friday 9am to 5.30pm

37 hours 30 minutes a week

Start date

Monday 15 December 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

An average week involves supporting the end-to-end UK payroll process.

Key tasks include:

  • Collating and validating timesheets
  • Absence and pay change data
  • Processing new starters/leavers and maintaining accurate employee records across multiple systems
  • They will learn manual payroll calculations, gain exposure to pensions administration, and respond to basic employee payroll queries
  • They will also assist with compliance checks and provide cover for the People & Culture Administrator

Where you'll work

Jack's Place Units C15-C17
6 Corbet Place
London
E1 6NN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18- 27 months including endpoint assessment) topics covered include:

  • Study Skills
  • Partnership with parents
  • Child development
  • Positive behaviour
  • Equality and Diversity
  • Partnership with other professionals
  • Theories
  • Health and Welfare
  • Communication
  • Safeguarding
  • Speech and Language
  • Observation and assessment

This apprenticeship also includes A diploma Level 3 Early Years Educator (full and relevant) Paediatric First aid training, Prevent and fundamental British values.

You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades).

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

Other requirements

Hybrid working in our historic East London studios, working hours are 9.00am- 5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Life assurance cover Access to discounted gym membership and corporate discounts Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline

About this employer

"At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this."

Company benefits

Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off

After this apprenticeship

  • Full time role

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC2000000169.

Apply now

Closes in 16 days (Friday 28 November 2025 at 11:59pm)

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