Apprentice Office Coordinator
SOUTHERN LAND SERVICES LTD
East Sussex (BN24 5AP)
Closes in 19 days (Friday 5 December 2025 at 11:59pm)
Posted on 12 November 2025
Contents
Summary
Join Southern Land Services Ltd as an Office Coordinator. As part of the Government Apprenticeship Programme, you’ll gain hands-on experience in administration, coordination and many aspects of business operations. This is your chance to develop valuable professional skills, build confidence, and grow your career in a supportive office environment.
- Wage
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National Minimum Wage
Check minimum wage rates (opens in new tab)
Salary is negotiable according to age and experience.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 8.30am - 4.30pm
40 hours a week
- Start date
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Monday 12 January 2026
- Duration
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2 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Be proactive in identifying and resolving potential issues to ensure smooth business operations
- Liaise with clients to resolve administrative queries promptly and professionally
- Support the management team with daily operations and special projects
- Collaborate with colleagues on projects and day-to-day business activities
- Provide flexible administrative support across various business areas, including invoicing and record updates
- Handle incoming calls and enquiries with excellent phone etiquette
- Use Microsoft 365 for document creation, data management, and communication.
- Enter and manage data across multiple works control systems
- Maintain well-organised digital and paper filing systems
Where you'll work
Peeling Nursery
Hankham Road Hankham
East Sussex
BN24 5AP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST SUSSEX COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard - 5 days a week in the workplace. This is not a remote working position.
More training information
- East Sussex College will provide the apprenticeship standard which will include Knowledge, Skills, Behaviours, Diploma (if included) and Functional Skills (if required)
- East Sussex College will ensure Health & Safety, and Equality & Diversity
- The apprentice will have a dedicated assessor, who will complete progress reviews every 4-6 weeks
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Team working
- Personable and outgoing
- Basic computer literacy
- Focus on data entry
- Strong organisational skills
- Manage multiple tasks
- Ability to work independently
- Excellent phone etiquette
- Sector knowledge desirable
Other requirements
The position will be office based in our Hankham office so the candidate must be able to travel to site daily (there are regular buses from Hailsham and Eastbourne and free parking is available on site).
About this employer
Southern Land Services is a Grounds Maintenance company with specialist Arboriculture and Landscaping departments. We are currently expanding to include trade plant sales. We hold long term contracts with major national housing associations. We are preferred suppliers to various managing agents and developers maintaining housing stock and estates around the South East. We supply bespoke grounds maintenance packages to over 50 schools, colleges and universities in Sussex.
http://southernlandservices.co.uk (opens in new tab)
Company benefits
Holiday increases incrementally after two years service. Voucher scheme. Employee wellbeing service. Onsite parking.
After this apprenticeship
Potential permanent full-time employment on successful completion of the apprenticeship with a chance to specialise in one of our business areas such as Office Management, Fleet Coordination or Business Development.
Ask a question
The contact for this apprenticeship is:
EAST SUSSEX COLLEGE GROUP
The reference code for this apprenticeship is VAC2000000068.
Apply now
Closes in 19 days (Friday 5 December 2025 at 11:59pm)
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