Business Administration Apprentice

DOWRICK ELECTRICAL LIMITED

St Austell (PL26 8RA)

Closes on Sunday 21 December 2025

Posted on 17 November 2025

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Summary

As our Business Administrator Apprentice you will be at the heart of our operations, helping to keep the office running smoothly and supporting our on-site teams. This is a great opportunity to learn hands on skills while working towards your nationally recognised qualification. You will be supported by experienced colleagues throughout.

• Wage:

  £15,000 a year

  Check minimum wage rates (opens in new tab)

  Pay will be discussed at interview and maybe increased dependent on age/experience

• Training course: Business administrator (level 3)
• Hours: Monday - Friday 8.30am - 5pm - with 1 hour for lunch. working times to be confirmed at interview

  38 hours a week

• Start date:

  Monday 26 January 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Daily tasks/responsibilities will vary but will include the following;

• Handling phone calls, emails and customer enquiries
• Scheduling jobs and updating our project management systems
• Preparing and sending quotes, invoices and purchase orders
• Maintaining accurate records and filing systems
• Assisting with stock control and supplier communications
• Helping with marketing admin (social media posts, website updates)
• Providing general support to the operations team and management

Where you'll work

Unit 6
Rockhill Business Park
Higher Bugle
St Austell
PL26 8RA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FOCUS TRAINING (SW) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Your training plan;

• Full Business Administrator Level 3 Standard
• On-the-job training to support role development
• Off-the-job training to support qualification requirements
• Employer to offer dedicated training time to support off-the-job training requirements
• Functional skills support - maths/English - if required

Requirements

Desirable qualifications

GCSE in:

• English (grade A*/9 - C/4)
• Maths (grade A*/9 - C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Team working
• Positive attitude
• Willingness to learn

Other requirements

Maintain a professional and positive attitude at all times, representing company values and and commitment to quality. Be proactive in learning and developing skills relevant to both the apprenticeship programme and the business

About this employer

Dowrick Electrical Limited is a forward thinking, family run, electrical contracting business serving Cornwall and beyond. We work on everything from small domestic jobs to large commercial projects, with a strong reputation for quality, reliability and excellent customer service. We're proud of our friendly, supportive team culture - and we invest in our people to help them grow

Company benefits

Competitive apprentice salary (above national minimum) clear pathway for progression upon completion of apprenticeship Free onsite parking Team socials/events

After this apprenticeship

• Clear pathway to a permanent role with pay progression after completion of apprenticeship
• Opportunities to learn about the electrical/construction industry

Ask a question

The contact for this apprenticeship is:

FOCUS TRAINING (SW) LIMITED

The reference code for this apprenticeship is VAC2000000043.

Apply now

Closes on Sunday 21 December 2025

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