Business Administrator Apprentice
POPPY FIRE LTD
BURY (BL8 3BN)
Closes on Friday 9 January 2026
Posted on 12 November 2025
Contents
Summary
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as a Business Administrator. The role plays an important part in keeping our operations running smoothly, providing vital support across both administrative and client-facing areas.
- Wage
-
£0 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.00am - 4.00pm.
40 hours a week
- Start date
-
Monday 19 January 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handle incoming and outgoing communications – including emails, calls, and post – ensuring timely and appropriate responses.
- Organise and coordinate meetings.
- Maintain up-to-date records and filing systems.
- Communicate with clients to provide updates and request any outstanding documentation.
- Demonstrate a professional and polite telephone manner at all times.
- Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong written and verbal communication skills.
- Well-organised, with the ability to prioritise tasks and manage a varied workload effectively.
- Comfortable dealing with colleagues and clients in a professional and confident manner.
- Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality.
- Accurately input and update internal data systems as required.
Process documentation quickly and accurately to support team operations. - Receive and manage client files, uploading key information to online portals (full training will be provided).
Where you'll work
57-59 CHURCH STREET
WALSHAW
BURY
BL8 3BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3 Apprenticeship Standard.
- This qualification requires college attendance once per month.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Based in Walshaw, Bury (Greater Manchester), Poppy Fire Ltd operates in the fire-and-security sector. Poppy Fire provides a range of fire-protection services, including the servicing and maintenance of fire‐safety systems (such as portable fire extinguishers, fire detection and alarm systems) and other related facilities-management support. Poppy Fire is positioned to deliver timely, local fire safety support and is known by customers for its efficient, courteous service and competitive pricing.
After this apprenticeship
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURY COLLEGE
The reference code for this apprenticeship is VAC1000350730.
Apply now
Closes on Friday 9 January 2026
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