Food & Beverage Team Member Apprenticeship Level 2 - Skern Lodge
SKERN LODGE LTD
Bideford (EX39 1NG)
Closes in 22 days (Sunday 30 November 2025)
Posted on 7 November 2025
Contents
Summary
We have fantastic opportunities right now to begin your hospitality journey at Skern Lodge or the Ultimate Adventure Centre, based in Bideford, Devon.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Food and beverage team member (level 2)
- Hours
-
5 out of 7 days on a rota. Shifts to be confirmed.
30 hours a week
- Start date
-
Monday 26 January 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Do you love meeting new people? Would you enjoy providing the best customer service to enhance our guests experience? For our front of house operation, we are looking for Food & Beverage Hospitality Team Member Apprentices to serve food and beverages to our customers, clear and clean tables and manage stock levels etc.
You will be given full training and complete a nationally recognised qualification working alongside our experienced team.
If you have experience in Hospitality then that’s great, but it isn’t essential. What is needed is the willingness to learn whilst gaining practical skills and a commitment to achieving your Apprenticeship.
Your duties will include:
- Serving customers
- Stocking shelves
- Cleaning
- Stock taking and putting away deliveries, reporting low stock levels to management
The ideal candidate should be able to work alone and in a team, use their initiative and be proactive in their approach to work. You'll also need to demonstrate:
- Time management skills
- A can-do and flexible attitude
- A willingness to learn and develop
- Communication skills
In return we offer:
- Access to Perkbox - Discounts and rewards across a wide range of shopping and lifestyle brands and well-being support
- Meals on duty
- Uniform provided
- Excellent support from a well-established team
This apprenticeship will be for 9 months duration.
Where you'll work
Skern Lodge, Watertown
Bideford
EX39 1NG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SKERN LODGE LIMITED
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
- You will be supported by an assessor throughout your apprenticeship
- As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in hospitality
- Training will be a mix of face to face and online learning
- You will gain a Level 2 Food & Beverage Team Member Apprenticeship Qualification
- Functional Skills in Maths and English if required.
Requirements
Desirable qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Problem solving skills
- Team working
- Initiative
Other requirements
Contracted Hours are 30 hours per week. You will be on a rota with some split-shifts required (7 am -11 am and 3-7 pm) 5 out of 7 days per week. A driving licence and car would be an advantage due to shift times, as bus timetables don’t always align with working times.
About this employer
Based in Appledore, North Devon we have been delivering outdoor activities, experiential learning and development training since 1976. We teach new skills, build confidence, fulfil your sense of adventure, and ensure you have boatloads of fun!
After this apprenticeship
- We are looking for candidates who want to develop their career within the Hospitality sector
- Further training and next level qualifications are available
Ask a question
The contact for this apprenticeship is:
SKERN LODGE LIMITED
The reference code for this apprenticeship is VAC1000350283.
Apply now
Closes in 22 days (Sunday 30 November 2025)
Sign in with your GOV.UK One Login to apply.
After signing in, you’ll apply for this apprenticeship on the company's website.