Business Administrator Apprentice
TDR TRAINING LTD
NEWCASTLE UPON TYNE (NE12 8EX)
Closes in 14 days (Monday 24 November 2025)
Posted on 7 November 2025
Contents
Summary
To provide efficient and professional administrative support to the Business Support Services (BSS) team at TDR Training. The role will focus on supporting apprenticeship recruitment, learner onboarding, and related administrative and communication processes to ensure a high-quality experience for candidates and staff.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday
8.15am- 4.30pm
30 minute break
37 hours a week
- Start date
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Tuesday 25 November 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
Apprenticeship Advertising:
- Post apprenticeship vacancies on the Digital Apprenticeship Service (DAS) and other recruitment platforms
- Ensure job adverts are accurate, engaging, and compliant with TDR and funding body requirements
Application Processing:
- Manage incoming applications from candidates applying for apprenticeship roles
- Review and process applications promptly, maintaining accurate records
Testing and Assessment Coordination:
- Arrange and schedule candidate testing and assessments.
- Support assessors by preparing test materials and marking completed assessments
Interview Coordination:
- Organise and schedule interviews between applicants and TDR assessors
- Prepare and distribute interview invitations and confirmations
Communication and Candidate Support:
- Draft and send professional correspondence to candidates, including interview invitations, test results, and updates
- Manage and respond to candidate communications via email and TextMagic
- Maintain regular contact with candidates throughout the recruitment process, ensuring clear communication and a positive experience
Apprenticeship Logistics Support:
- Assist with the coordination of apprenticeship start dates, induction sessions, and other logistical arrangements
- Maintain accurate records and support documentation for compliance and audit purposes
Supporting the Commercial Training department
- Coordinating and confirming training delivery schedules both externally and internally
- Issuing confirmation emails and delegate correspondence
- Producing internal training certificates
- Meeting and greeting delegates on course arrival
- Assisting with the setup of training rooms before delivery
- Supporting marketing activities, including taking photos and contributing to social media updates
- Filing certificates and managing course documentation such as evaluation forms
General Administration:
Update and maintain electronic and paper-based filing systems.
Support the wider BSS team with administrative tasks as required
Where you'll work
Q1 QUOROM BUSINESS PARK
BENTON LANE
NEWCASTLE UPON TYNE
NE12 8EX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TDR TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Full training will be provided, all training will take place in the workplace
Requirements
Essential qualifications
GCSE in:
- English Language or English Literature (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
About this employer
Our Advanced, Higher and Degree apprenticeships in Engineering, Science and Business Administration combine practical experience with theory, with assessment in the workplace, online assessment and college-based learning one day a week. All of our Engineering Apprenticeship Co-ordinators are from Industry, so they know what they’re talking about, so it’s no surprise that since 2001, we have successfully trained well over 5,000 apprentices, in the fields of engineering, science and business. We have a wealth of experience developing programmes that meet the employer needs in terms of delivering the skills and experience required and are proud of the relationships we have developed with businesses in the North East who keep coming back to us every year – organisations like British Engines, Coca Cola, Express Engineering, Komatsu, BAE Systems and Newcastle University. It is an absolute priority for us that their investment delivers a successful worker – even a future leader – and we will deliver that same high standard for you as well, through a free, effective and simple recruitment service. We can advertise, using Government websites and social media platforms to help you find the right person for your organisation so you can get on with expanding your business. Our Business Support Services Team can also offer support with levy queries such as how to set up das systems, payment calculations, training requirements and the new apprenticeship standards.
After this apprenticeship
- Full time position upon completion of the apprenticeship for the right candidate
Ask a question
The contact for this apprenticeship is:
TDR TRAINING LIMITED
The reference code for this apprenticeship is VAC1000350265.
Apply now
Closes in 14 days (Monday 24 November 2025)
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