Business Administrator Apprentice

FORTIS OPERATIONS LIMITED

DONCASTER (DN1 2EE)

Closes in 13 days (Friday 21 November 2025 at 11:59pm)

Posted on 7 November 2025

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Summary

Working alongside management and office staff in a past pace environment in a quickly growing company, we provide retail security and cleaning management. We want our apprentice to learn and grow with us and require someone who wants a career rather than a ‘job’.

• Wage:

  £13,741 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  We are looking for a long-term staff member, not just for an 18 month term, and pay will increase along the term of employment.

• Training course: Business administrator (level 3)
• Hours: Monday- Friday, 8 am- 4 pm (Lunch 12 pm -1 pm).

  35 hours a week

• Start date:

  Friday 5 December 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

General duties including (full training will be provided):  

• Answering the telephone in a professional and helpful manner  
• Meeting and greeting customers
• Making and setting up new site folders and staff folders
• Dealing with mail- scanning and sending documents to various people
• Assisting with invoice management
• Day-to-day help of management
• General administrative duties, including typing correspondence by e-mail and letter
• Entering data onto internal systems with a high level of accuracy and speed  -atlas & c24/7
• Tracking internal staff training documents and screening & vetting progress
• Working with various databases to extract and manipulate information
• Organising meetings and producing appropriate papers, i.e., agenda and minutes
• Any other duties requested by the management  

Where you'll work

7 REGENT TERRACE
DONCASTER
DN1 2EE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Training will be at Doncaster College where you will access a wide range of facilities on offer 
• Day release  
• You will undertake the Level 3 Business Administration apprenticeship standard 
• https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 
• You will undertake Functional Skills for English and/or maths if needed  
• You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience

Requirements

Desirable qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant criminal conviction will result in a risk assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points. You will be asked about this when we contact you to arrange a pre-screening interview. A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.

About this employer

We are part of two companies - Fortis Operations Limited and Fortis Retail Limited which we incorporated purely for take over of a contract for retail security and cleaning contracts. In the past year we have grown on a huge scale and now require an apprentice. We need a friendly person to assist our current office staff and management in running the office on the day to day basis, helping us with everything from with small tasks to larger scale, more important jobs like setting up new contracts.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
• Several opportunities for career progression on completion

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Anna Phoenix

Anna.Phoenix@don.ac.uk

The reference code for this apprenticeship is VAC1000350239.

Apply now

Closes in 13 days (Friday 21 November 2025 at 11:59pm)

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