Business Administrator Apprenticeship - Level 3 - Tunbridge Wells

BBC Public Service

10-12 Great Hall Arcade, Mount Pleasant Road, Tunbridge Wells, Kent (TN1 1QQ)

Closes in 7 days (Thursday 13 November 2025)

Posted on 5 November 2025


Summary

Support the BBC’s business operations through a Level 3 Business Administration Apprenticeship. Roles span teams like Children’s & Education, Business Management, and Commercial Affairs. Gain skills in organisation, governance, and communication while helping the BBC run smoothly.

Training course
Business administrator (level 3)
Hours
18 months - 35 hours per week. Shifts to be confirmed.

35 hours a week

Start date

Tuesday 8 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administrator (BAA26) apprentice, this is brilliant opportunity to learn, grow, and contribute – you will:

  • Work directly in a BBC team, and pull back the curtain on the world’s leading public service broadcaster. 
  • Provide critical administrative support that keeps the heart of the team beating.
  • Keep the team on track and ensure deadlines are met, working at pace to solve problems on the job.
  • Communicate with colleagues across departments, building relationships and networks.
  • Learn the systems, processes and skills that keep a major global organisation running smoothly.

Where you'll work

10-12 Great Hall Arcade, Mount Pleasant Road, Tunbridge Wells, Kent
TN1 1QQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You’ll study for your industry recognised apprenticeship qualification, learning both on and off the job. This means you’ll spend at least one day a week studying for a Level 3 Business Administration apprenticeship with our learning provider, using its virtual delivery platform. 

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

We are a leading early careers employer and hire more than 250 apprentices each year. We are committed to skills and talent development both inside and outside the BBC and, as one of the world’s most creative and technologically-advanced organisations for the last 100 years, a career at the BBC means learning from the best. We want people who show potential to join us at the BBC. Don’t worry if you don’t have extensive experience, it’s your passion and values we are interested in.

https://careers.bbc.co.uk/job/Business-Administrator-Apprenticeship-Level-3-Tunbridge-Wells/31538-en (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This is a fixed-term apprenticeship - your contract lasts for the duration of the scheme.

Once completed, you’ll be supported with career development, employability training, and networking opportunities to help you take your next step - whether that’s at the BBC or elsewhere in the industry. 

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

earlycareersrecruitment@bbc.co.uk

The reference code for this apprenticeship is VAC1000349719.

Apply now

Closes in 7 days (Thursday 13 November 2025)

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