level 3 Business Admin Apprentice
TH March Group
Devon (PL20 7LS)
Closes on Wednesday 31 December 2025
Posted on 5 November 2025
Contents
Summary
TH March are looking for someone who can display strong organisation and communication skills, who has excellent attention to detail and is a committed team player. This vacancy is for a Fixed Term Contract of Employment which will be offered for the duration of the Apprenticeship.
- Wage
-
£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.30am - 5.00pm with a 1 hour lunch break
37 hours 30 minutes a week
- Start date
-
Thursday 1 January 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To successfully deal with new business enquires
- To handle day to dayqueries from clients/ sub brokers
- Maintain relationships with clients, sub brokers, insureres and other staff
- To work as part of an effective team, helping people to develop less experienced team members
- To liasie with collagues to share information
- To maintain accurate files
- To fully understand TH March policies
Where you'll work
Hare Park House
Yelverton Business Park
Devon
PL20 7LS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SKILLS TO GROUP LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
- You will attend sessions as part of your off the job training throughout your apprenticeship
- Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role
- Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff
- You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
They are the largest firm of specialist jewellery insurance brokers in the UK and have been looking after jewellers and their customers since 1887. As experts in insuring valuable and treasured possessions such as jewellery and watches, they understand the trade and they use their experience and relationships with the aim of making claims hassle-free.
After this apprenticeship
- When your apprenticeship comes to an end, you have plenty of choices. Plus you’ll have a recognised qualification relevant to your role, which you can continue to build on. It’s possible you may decide you want to go on to study for another apprenticeship at a higher level, or you might wish to take a break from formal learning. This will all be discussed with you in advance of your End Point Assessment
- TH March has been running its award-winning apprenticeship scheme for 19 years and over that time have hosted 36 apprentices, with 12 still working for the company in various departments including Claims, HR, Business Change Management, Commercial Insurances and Personal Insurances
- Gaining a professional qualification and learning on-the-job while earning a wage is the perfect way to launch an exciting new career. TH March value apprentices and pay them higher than the national apprentice wage
Ask a question
The contact for this apprenticeship is:
SKILLS TO GROUP LIMITED
The reference code for this apprenticeship is VAC1000349684.
Apply now
Closes on Wednesday 31 December 2025
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