Apprentice Administration Assistant
DEANHOUSE INTERIORS LTD
Holmfirth (HD9 6QZ)
Closes in 13 days (Sunday 12 October 2025 at 11:59pm)
Posted on 29 September 2025
Contents
Summary
Due to expansion, this exciting opportunity has arisen at the Deanhouse Group. The successful candidate will be supporting a friendly, hardworking and dedicated team; the role will be varied and fast paced. The aim is for the successful candidate to gain more responsibility during the apprenticeship.
- Wage
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£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
£7.55 for the 1st 12 months. However, if the budget allows there may be an increase sooner, this will also be based on satisfactory employment and meeting apprenticeship targets.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, shifts to be confirmed.
37 hours 30 minutes a week
- Start date
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Sunday 19 October 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Administration & Customer Service
- To deal courteously and efficiently with all visitors.
- Providing refreshments for visitors when required
- Hotel bookings
- Placing/monitoring stationery orders
- Answering the telephone in a professional manner and dealing with enquiries
- Monitoring machine maintenance
- General photocopying
- Responsible for co-ordinating the post
- Dealing with stationery/stock levels and reordering as and when appropriate
- Using Microsoft Packages, in particular Word and Excel
HR
- Processing holiday requests
- Monitoring training matrix and arranging new training
- Monitoring sick leave/absence
Accounts/commercial
- Processing invoices
- Inputting financial data and processing invoices.
- Making credit card payments
- Purchase orders
- Stock allocations
- Daily timesheet inputs
- Supply chain assistance
Operations
- Assist with setup of Health & Safety files
- Procore ongoing document management
- Setup projects on Procore
- Procore drawing uploads
- Organise & Manage Files
Ensure that the Policies of the company are observed and that good practice is encouraged. This is about particularly in areas of Health & Safety, Equal Opportunities and confidentiality.
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development.
The requirements to complete the programme are as follows:
- Attend and be punctual for all induction session, lessons and work-based training/support sessions.
- Complete all required assignments by the required timeline.
- Build up your portfolio of evidence on-going
- Access support from your tutor/assessor as and when required
- Access support from your tutor/assessor & manager as and when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
Where you'll work
Queens Square
Huddersfield Road, Honley
Holmfirth
HD9 6QZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
KIRKLEES COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will study at Kirklees college, following either the Business Administrator Level 3 or the Customer Service Practitioner Level 2
The standard you follow will be dependent on experience.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard, these will be transferable and suitable to an administration role in any sector. Health and Safety and other role specific processes and tools will be taught in Company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship you will have the opportunity to be offered the Customer Service Practitioner Level 2. Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Customer Service Level 2 - (after 12 months) and for Business Administrator Level 3 (after 18 months), you will gather work-based evidence, putting a portfolio together to prove competence in the required completing the Knowledge, Skilks and behaviours; you will then complete an End Point Assessment, this will involve the following:
- Showcase/Portfolio - Level 2 and Level 3
- Interview - Level 2 and 3
- Presentation on Project - Level 3
- Knowledge Test - Level 3
- Practical Observation - Level 2 and 3
- Professional Discussion - Level 2 and 3
You are given 6 hours time off to study each week; you are required to attend classes, face to face and via Teams at Kirklees College in Huddersfield. The study day is a Wednesday for Customer Service and Thursday for Business Level 3.
Requirements
Essential qualifications
GCSE in:
Other in:
- Business/customer service (grade 6/12 months)
- Microsoft (grade Word, Outlook & Excel)
Desirable qualifications
BTEC in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Excellent timekeeping
- 6/12 months working experience
Other requirements
Following applying for this vacancy the first stage, after your initial application, you will arrange a meeting with Nichola Barnes to discuss your application. If you do not make contact your application will not progress any further. For any further information on this vacancy please contact Nichola Barnes at Kirklees College on E-mail: nbarnes@kirkleescollege.ac.uk 07788390025 or apprenticeships@kirkleescollege.ac.uk NO CONTACT should be made with the employer at this initial stage, the College is more than happy to help you with any queries you may have. The salary may be negotiable. This will depend on experience. The salary may also increase after a probationary period, if the budget allows, following successful employment and production of the required work towards achieving the qualifications towards the apprenticeship training programme. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Your employer will allow you time off for study and this will be part of your contract of employment. You should attend all required classes and keep up to date with any set work.
About this employer
Bespoke joinery manufacturing and interior fitout specialists.
After this apprenticeship
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship programme.
There may also be further apprenticeship or other training available following successful employment and achievement of the apprenticeship qualifications.
Ask a question
The contact for this apprenticeship is:
KIRKLEES COLLEGE
Nichola Barnes
apprenticeships@kirkleescollege.ac.uk
07788390025
The reference code for this apprenticeship is VAC1000344102.
Apply now
Closes in 13 days (Sunday 12 October 2025 at 11:59pm)
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