Marketing Apprentice

Acorn Community Bank

SWINDON (SN3 2LZ)

Closes in 25 days (Monday 8 September 2025 at 11:59pm)

Posted on 13 August 2025

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Summary

This role will provide you with the opportunity to gain hands-on experience in various aspects of marketing, including social media management, content creation, campaign execution, and stakeholder communications. You will be looking to build a career in marketing, with the potential for growth within a dynamic and supportive team environment.

Wage

£19,240 a year

Check minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. We operate a flexitime working pattern, by arrangement with your manager.

37 hours a week

Start date

Monday 6 October 2025

Duration

1 year 11 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be part of a small, friendly team who are dedicated to helping and supporting our members.

This role will be based at Cavendish Square in Swindon.  Once you have achieved proficiency, some homeworking may be available.  We will give you full training to ensure you are equipped for the work we ask you to do.

Main duties and responsibilities:

  • Social Media Management: Assist with posting and scheduling content on social media platforms such as Facebook, Instagram, and LinkedIn and google advertising
  • Content Creation: Help generate captions and design content for social media posts to engage members and followers.   
  • Campaign Support: Contribute to the planning and execution of marketing campaigns, ensuring all content aligns with company objectives and brand guidelines
  • Email Communications: Assist with the creation and sending of marketing and service-related emails to members and other stakeholders
  • Stakeholder Management: Maintain communication with external stakeholders, such as collection points, to ensure consistent marketing efforts
  • Administrative Support: Provide general administrative assistance within the marketing department, including organising files, preparing materials, and helping with any ad-hoc tasks
  • Engagement and Feedback: Assist in gathering and reviewing feedback from members to help refine future marketing campaigns and strategies
  • Marketing Reporting: Help track and analyse the performance of marketing campaigns and social media engagement
  • General Support: Be involved in any other duties or special projects that arise within the scope of the department and align with your capabilities
  • Responding to member requests received by telephone or e-mail
  • Helping members when they visit the office
  • Attending promotional events organised or attended by Acorn

Where you'll work

UNIT A
GEORGE HALL COURT
CAVENDISH SQUARE
SWINDON
SN3 2LZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CIRENCESTER COLLEGE

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a website content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

Multi-Channel Marketer Level 3 Apprenticeship Standard:

Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College

More training information

  • Training schedule has yet to be agreed
  • Details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Ability to multitask

Other requirements

• A key skill for this role is the ability to work with attention to detail. • An understanding in social media platforms (Facebook,Instagram,LinkedIn.Youtube). • Basic knowledge of Microsoft Office Suite. • Creative thinking and a keen eye for detail. • Good time management skills. • A positive attitude and willingness to learn new skills and follow company procedures. • Ability to work independently and as part of a small team.

About this employer

Acorn Community Bank is a Credit Union working across our communities to provide financial services to thousands of members.

http://www.acorncommunitybank.co.uk (opens in new tab)

After this apprenticeship

  • Once you have completed your apprenticeship successfully, there is the possibility of moving to a permanent role as an officer in the bank
  • You will then be offered the opportunity to join the Young Persons Network within the Credit Union national network, which carries with it the opportunity to join the CU Futures Programme
  • Many people who have completed this programme have gone on to take senior roles in credit unions, including Chief Executive Officers

Ask a question

The contact for this apprenticeship is:

CIRENCESTER COLLEGE

Cirencester College

apprenticeships@cirencester.ac.uk

01285 626259

The reference code for this apprenticeship is VAC1000337032.

Apply now

Closes in 25 days (Monday 8 September 2025 at 11:59pm)

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