Internal Sales Apprentice (Vietec Limited)

VIETEC LTD

Redditch (B97 4BT)

Closes on Friday 12 September 2025

Posted on 7 August 2025

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Contents

Summary

Firebrand Training have an exciting new opportunity for an Apprentice Internal Sales working for Vietec Limited based in Redditch.

Wage

£15,000 a year

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£15,000 + commission

Training course
IT technical salesperson (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 22 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The successful candidate will join their dedicated New Business Sales Team and promote on our wide range of IT Infrastructure Products and Solutions. Managing the full sales cycle you will introduce and demonstrate the capabilities of the new business technology sector to prospective clients, leading through presentation, negotiation and ultimately close.

Reporting to the Director you will receive ongoing product training.

Your duties and responsibilities in this role will consist of:

  • Selling and working to targets in the new business sales team to prospective clients
  • Making outbound calls to prospective clients on daily basis.
  • Promoting a range of bespoke ICT Solutions (wireless technologies / converged IP Networks/ audio visual tech and IP Security / CCTV
  • Doing research to identify potential target clients and opportunities
  • Keep on top of sales cycle and follow through discussions and presentations with clients to qualify opportunities

Where you'll work

7 Windsor Court
Clive Road
Redditch
B97 4BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FIREBRAND TRAINING LIMITED

Training course

IT technical salesperson (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
  • Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to operate in a secure manner

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

  • Microsoft Certified Azure Fundamentals
  • Microsoft Certified 365 Fundamentals
  • Masterclass 1 - Engaging the Customer
  • Masterclass 2 - Negotiation Skills
  • Masterclass 3 – Becoming the next top seller

Key areas covered are:

  • Communication skills
  • Customer service
  • IT Infrastructures
  • Effective Sales Techniques (Negotiation, Objection Handling & Closing)
  • Data Security
  • Problem Solving
  • Project Management

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English Language and Maths (grade (A*-C/9-4 or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Organisation skills
  • Good time keeping
  • Self-starter
  • Thrive under pressure
  • A consultative sales approach
  • Strong presentation skills
  • Negotiation skills

Other requirements

• Demonstrable you can be a success in new business (B2B) sales within the IT/Technology Sector • A clear understanding of the sales process • A consultative sales approach with the ability to tailor technologies aligned to a customer's business strategy

About this employer

Vietec was formed in 2005 and has grown into a leading ICT infrastructure solutions provider with many well known clients. Our company is proud to hold many accreditations covering ISO9001/45001/27001, SSAIB and Construction line and this helps us play a vital role in supporting our clients in meeting their compliance needs. Our expert team designs and installs both bespoke complete network systems and isolated solutions that integrate into your existing system.

After this apprenticeship

  • The role offers a permanent role upon completion of the apprenticeship depending on performance

Ask a question

The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

Nathaniel Hamilton

NathanielHamilton@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000336046.

Apply now

Closes on Friday 12 September 2025

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