Onboarding Coordinator Apprentice
Addleshaw Goddard
Leeds, Manchester
Closes in 31 days (Sunday 17 August 2025)
Posted on 17 July 2025
Contents
Summary
This role sits within the Onboarding function, who are responsible for conducting legal and regulatory compliance relating to the onboarding of new clients and matters. Joining our two-year programme you will work across the Conflicts, Financial Crime & Sanctions, and Internal Audit functions of BAU, to ensure effective management of workflow.
- Wage
-
£21,500 a year
Check minimum wage rates (opens in new tab)
For the role of Onboarding Coordinator Apprentice, we will reward you with a starting salary of £21,500 a year, with the potential for salary increments in your second year.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
35 hours a week
- Start date
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Monday 6 October 2025
- Duration
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2 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage all requests received by BAU to ensure appropriate allocation based on skill levels & capacity within BAU teams.
- Liaise with the Fee Earning and PA teams, to resolve administrative queries and ascertain further information to assist with progressing BAU requests.
- Monitor service levels and allocate work accordingly across all office jurisdictions to ensure that urgent requests are prioritised, working hours considered and multiple demands of the Firm are met.
- Collate management and statistical information in relation to the number of requests received and provide periodic reports to management.
- Provide daily status updates at the end of each working day.
- Create and maintain information barriers.
- Deal with high-level compliance related queries with supervision.
Where you'll work
This apprenticeship is available in these locations:
- 3 Sovereign Square, Sovereign Street, Leeds, LS1 4ER
- 1 St Peters Square, Manchester, M2 3DE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BPP PROFESSIONAL EDUCATION LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C or above)
- in at least three other subjects (grade Grade 4/C or above)
- Mathematics (grade Grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Other requirements
We are looking for an individual with a desire to develop and progress within an administrative role. Please note that office attendance is three days a week currently.
About this company
As a premium law firm working for many thousands of leading organisations in over 100 countries, we don't deal in typical problems, typical solutions or typical careers. Our business is about finding the smartest route to the biggest impact, for our clients, our colleagues and the communities we serve. That means bringing great minds together and helping individuals to be the best they can be. The many awards, nominations and top rankings we are proud to have received in recent years include accolades for training, peer support, innovation, gender equality, culture and diversity.
https://www.addleshawgoddard.com/en/careers/ (opens in new tab)
Company benefits
Core benefits include Life Assurance, Income Protection, Pension and Bonus schemes, with additional Health & Wellbeing benefits, plus Lifestyle benefits, such as a cycle to work scheme, gym allowance, season ticket travel loans and railcards.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Our early careers pathways are based on delivering the right training and development opportunities for you as an individual. Our dedicated early careers team is on hand with advice and assistance.
- Upon completion of the programme, you'll have the opportunity to progress within the team and continue building your career with us (subject to vacancies).
Ask a question
The contact for this apprenticeship is:
Addleshaw Goddard
Early Careers Team
earlycareers@addleshawgoddard.com
The reference code for this apprenticeship is VAC1000332280.
Apply now
Closes in 31 days (Sunday 17 August 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.