Business Administrator Apprentice

Summary

As part of our apprenticeship programme, you’ll gain hands-on experience and formal training designed to equip you with valuable skills and knowledge of the logistics sector. In a dynamic environment, you’ll work closely with industry professionals, learning about best practices, operational efficiency, and customer service.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Wages will increase with age, to be discussed an interview.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8:00am to 5:00pm.

40 hours a week

Start date

Monday 11 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Liaising daily with the traffic team regarding pre-booked VBS (Vehicle Booking System) slots
Managing pre-bookings as required to ensure operational efficiency
Reviewing missed VBS slots and associated charges, determining if they should be recharged
Reviewing monthly charges and figures, working alongside management to reconcile and report
Building and maintaining positive working relationships with ports and depots

Where you'll work

South 3
Pacific Avenue
Stanford-Le-Hope
SS17 9FA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administration at Level 3

No attendance at college as all work will be assessed in the work place

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Administrative skills
Team working
Non judgemental
Patience

Other requirements

Transport could be an issue, you must be able to get to the location by your own transport.

About this company

Employer information – tell us about your organisation This will allow the candidate to know a bit more about you and what they can expect when working with you if successful. ATL Haulage Contractors Ltd is a UK-based logistics and road haulage company with a strong presence in the inland container transport sector. Our main operations are headquartered at London Gateway Logistics Park in Stanford-le-Hope, Essex. In 2024, ATL was acquired by Hapag-Lloyd, a global shipping giant. Despite the acquisition, ATL continues to operate independently under its own brand and management team.

After this apprenticeship

Possible full time employment on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Diane Ridgley

diane.ridgley@southessex.ac.uk

07855701273

The reference code for this apprenticeship is VAC1000331245.

Apply now

Closes in 23 days (Monday 4 August 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents