Business and Projects Apprentice

Summary

The apprentice role sits within our Vocational and Technical Qualifications (VTQ) Programme Office. The Programme Office is the core support function of the VTQ directorate providing project management to several strategic projects across VTQ and acts as a business and management function.

Wage

£20,888 a year

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Organisational performance related bonus.

Training course

Business administrator (level 3)

Hours

Monday- Friday 9am – 5pm, hybrid working – 2 days in the office per week.

36 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our apprentice in Business Administration, you will be key to our success. Reporting to a Senior Delivery Manager, you will work closely with colleagues across the team and beyond.

In this role, you’ll undertake the L3 Business Administrator Apprenticeship standard, supporting and engaging with different parts of the organisation and interacting with both internal and external stakeholders.

This is an opportunity for someone who enjoys working with others to make a positive difference. Your work will help ensure the qualifications we regulate are fit for purpose and bring maximum benefit to students and apprentices.

Skills & Personal qualities we are looking for :

Experience of using basic project management disciplines to deliver projects or tasks.
Experience of identifying and implementing improvements to key events or systems or processes involving a range of stakeholders
Experience of communicating effectively to achieve a desired result, including confidence to engage with senior stakeholders, individually or in a group.
Effective time management skills, including the ability to successfully prioritise workloads and work under pressure
Ability to work flexibly to respond to changing needs and priorities of the team and the organisation.
Able to develop and maintain effective working relationships to work collaboratively with internal and external stakeholders at all levels and from all backgrounds.
Ability to use appropriate IT applications effectively (including Outlook, SharePoint, Word, PowerPoint and Excel).

Please note: If a high volume of applications are recevied, the vacancy may close earlier than the close date advised, so we encourage you to submit an application ASAP.

Where you'll work

1 Friargate
Station Square
Coventry
CV1 2GN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours

More training information

DBC Training are a multi award-winning employment and skills training provider
We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

Maths & English (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Logical
Team working
Initiative
Microsoft Office
Flexibility

Other requirements

Any offer of appointment will be subject to a successful disclosure at basic level from the Disclosure and Barring Service (DBS). Ofqual is currently reviewing the security requirements for all roles in the organisation and therefore the post holder MAY be required to undergo National Security Vetting (NSV) to Security Check level at a later date.

About this company

Ofqual is the independent qualifications regulator for England. We currently regulate 200+ awarding organisations, and approx. 11,600 certified qualifications. These include GCSEs, AS and A levels, and a broad range of vocational and technical qualifications.

https://www.gov.uk/government/organisations/ofqual (opens in new tab)

Company benefits

Company pension, generous annual leave. Cycle-to-work scheme. Health & well-being initiatives such as flu vaccinations, occupational health. Free eye tests and contributions, interest-free season ticket loan, and Access to exclusive discounts.

After this apprenticeship

Many apprentices have gained permanent employment with Ofqual following successful completion of their apprenticeship

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