Graduate Trainee-Finance Apprentice (Diligenta)

Summary

Diligenta’s innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we’re excited to welcome new people to our journey.

Wage

£27,500 a year

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Training course

Accountancy or taxation professional (level 7)

Hours

Monday to Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 11 August 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The graduate programme lasts up to 36 months and sits within Diligenta’s Finance Utility. This includes Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change and Transformation Functions.

It’s a fantastic opportunity for graduates looking to break into the sector. This is an exciting time to be working in an environment where the pace and diversity of business change increases the complexities between the digital world and physical worlds.

Diligenta will give you the opportunity to gain experience from the best and progress your career within the company.

Diligenta’s scheme focuses on building a broad future skill set within our Finance Utility. The function is uniquely positioned in Diligenta to drive critical business outcomes, which both support the delivery of the Diligenta Corporate Strategy and provide value for our customers.
The scheme offers the opportunity to work in all the disciplines of Client Finance.

You will be working in a modern office environment with the potential for hybrid working, a relaxed dress code, and with a team that is here to support you in your career and personal development.

Duties will include:

Work in the Banking & Payments, Financial Controls & Reconciliations, Specialised Services and Finance Change & Implementation teams on a rotational basis to gain experience in all areas of the Finance Utility
Work on challenging projects with real business impact
Develop skills in banking, reconciliations, accounts payable, reinsurance & controls functions, together with business analysis, finance and general project management
Work with a designated mentor
Benefit from the skills and capabilities of the global parent company, TCS
Receive in-house training on systems, processes, and core brand values
Work with our partner BPP who will support you in gaining a nationally recognised L7 Accounting and Tax Professional qualification (ACCA)

Where you'll work

Peterborough Business Park
Lynch Wood
Peterborough
Cambridgeshire
PE2 6FY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Accountancy or taxation professional (level 7)

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What you'll learn

Course contents

Build trusted and sustainable relationships with individuals and organisations. Consistently support individuals and collaborate to achieve results as part of a team.
Influence the impact of business decisions on relevant and affected communities based on an appreciation of different organisations and the environments in which they operate.
Communicate in a clear, articulate and appropriate manner. Adapt communications to suit different situations, individuals or teams.
Identify ethical dilemmas, understand the implications and behave appropriately. Understand their legal responsibilities, both within the letter and the spirit of the law, as well as be aware of the procedures for reporting concerns over potentially unethical activities.
Take ownership of allocated projects and effectively manage their own time and the time of others. Demonstrate good project management skills to deliver high quality work within the appropriate timeline. Act as a role model and motivate others to deliver results.
Evaluate information quickly and draw accurate conclusions. Assess a problem from multiple angles to ensure all relevant issues are considered. Gather the appropriate facts and evidence in order to make decisions effectively.

Your training plan

As an Accounting Apprentice with BPP, you will complete the Accountancy Taxation Professional Apprenticeship at Level 7. Within the apprenticeship you will undertake the ACCA professional qualification
The apprenticeship will be completed at a BPP centre or via the Online Classroom platform, in addition to at the workplace

Requirements

Essential qualifications

Degree in:

Accounting/Finance Maths, Science,Business or Law (grade 2:2 or higher in last 3 years)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Team working
High level of accuracy
Digital applications
Interpersonal skills
Passion for working in finance
Resilient
Ability to work under pressure
Managing own workload
Able to meet tight deadlines
Able to work independently
Proficient in Microsoft Word
Understanding of Excel

Other requirements

• 31 days annual leave (including UK Bank Holidays) • Annual discretionary bonus eligibility • Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection • Supportive people policies for the moments that matter in life (Carer’s Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day) • Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support • Personal and career development opportunities across a wide range of business functions and specialist areas • Perks at Work (online discounted shopping and services) • Car lease scheme and Jaguar Land Rover discount • Cycle to Work scheme and interest-free season ticket loans • 20% of your working week as study support time.

About this company

Established in 2005, Diligenta, is proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We’re dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development. We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, , AVIVA, M&G and Nest. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!

After this apprenticeship

Opportunities to progress within Finance Change and the wider Finance Utility in Diligenta

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