Apprentice Sales Consultant

Summary

Are you ready to kickstart your career in sales with a globally renowned company? At Johnson Controls, we’re looking for ambitious, driven individuals who want to gain hands-on experience while shaping the future of smart buildings, energy solutions, and innovative technology.

Wage

£16,000 a year

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Annual increases apply

Training course

Sales executive (level 4)

Hours

Monday to Friday, 8:30am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

8

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Sales Apprentice, you’ll:

Build relationships with clients and key decision-makers
Generate new business opportunities
Develop a deep understanding of industry trends and market changes
Work alongside experienced sales professionals to maximize growth
Master the art of cross-selling, upselling, and white-spacing
Gain firsthand experience in sales strategy, customer engagement, and territory management

Where you'll work

This apprenticeship is available in these locations:

4 Russel Square, Hornsby Way, Laindon, Basildon, SS15 6TA
8 Ridgeway, Quinton Business Park, Quinton, Birmingham, B32 1AF
Unit 1, West Point Row, Great Park Road, Bradley Stoke, Bristol, BS32 4QG
Sovereign House, 5th Avenue Team, Valley Trading Estate, Gateshead, Newcastle, NE11 0HF
920C Melton Road, Thurmaston, Leicester, LE4 8GR
Works Road, Letchworth Garden City, SG6 1FR
100 Bunhill Row, London, EC1Y 8ND
Tyco Park, Grimshaw Lane, Manchester, M40 2WL
Unit 7-8, Mercury House, Calleva Park, Aldermaston, Reading, RG7 8PN
Security House, Summit Business Park, Hanworth Road, Sunbury-on-Thames, TW16 5DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

PARETO LAW LIMITED

Your training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Your Training Plan:

Pre-planned timetable

More training information

This apprenticeship is hands-on and dynamic—no two days will be the same. You’ll be:

Shadowing industry professionals to gain real-world experience
Learning about cutting-edge products and technology
Assisting in designing solutions, processing quotes, and managing projects
Collaborating with teams across the business, ensuring seamless service deliver

Requirements

Essential qualifications

GCSE in:

English (grade Grade 5 or above)
Maths (grade Grade 5 or above)

Other in:

Full UK Driving Licence (grade Full)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Creative
Initiative
Patience

Other requirements

You’ll travel across the UK, meeting clients and gaining first hand industry knowledge and therefore need to be comfortable with staying and working away. Hybrid working: This role will involve a combination of office-based and field-based work, with an expectation of at least three days per week in the office.

About this company

Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.

Company benefits

Competitive basic salary with fantastic additional earning potential and a Company Pension - Enjoy 25 days holiday plus bank holidays.

After this apprenticeship

Many of our apprentices go on to become lead sellers and managers, leading teams and projects with confidence. This role is just the beginning—the potential for growth within Johnson Controls is limitless.

Ask a question

The contact for this apprenticeship is: