Digital content creator apprentice

Summary

Consumer Voice is the UK's first and only platform dedicated to helping consumers access justice by joining group claims and claim compensation from law-breaking businesses. This is a unique opportunity to gain hands-on experience in a purpose-driven startup, while developing your skills in content creation, storytelling, and digital strategy.

Wage

£14,526.20 to £23,492.04, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

Content creator (level 3)

Hours

Monday to Thursday 9am - 5.30pm, Friday 9am - 5pm

37 hours a week

Start date

Monday 4 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Create and publish content for Consumer Voice UK’s website, newsletters, and social media channels
Create and optimise existing content for maximum search engine optimisation impact
Translate complex consumer issues into accessible and engaging formats - videos, graphics, carousels, short blogs, explainers, and more
Support the planning and delivery of national campaigns focused on consumer fairness and protection
Support in planning and delivering campaigns around key consumer rights issues
Work with subject matter experts to simplify legal and technical topics for public understanding
Film, edit, and publish short videos and animations on consumer topics
Write engaging and accurate copy tailored to different digital audiences
Learn how to manage digital workflows using industry tools and content management systems
Monitor trends and feedback to suggest improvements and content ideas

Where you'll work

This is a remote role with occasional in-person collaboration days in Brighton or London.

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CAMBRIDGE MARKETING COLLEGE LIMITED

Your training course

Content creator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Interpret the aims of the brief.
Research ideas and concepts to meet the brief.
Evaluate brand requirements and brand guidelines.
Prepare a mood board or other visual aid for the content to be created.
Present ideas, pitches and proposals for creative content to be further developed.
Storyboard and outline script their ideas for content to be developed.
Interpret data, consider its integrity and use it to inform content.
Develop accessible written content for different platforms and devices.
Apply best practice and inclusive language when creating content.
Write and edit copy or scripts for use on different channels and platforms.
Create or capture visuals and audio using standard packages and equipment.
Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
Identify and recommend the platform/s or channel/s to use for the media campaign.
Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
Monitor user experience to ensure content is focused on maximising engagement.
Analyse the differences between audiences using audience segmentation techniques and data.
Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
Use continuing professional development planning to support own current and future training and development needs.
Operate effectively within the production workflow to meet production timelines.
Interpret the aims of the brief.
Research ideas and concepts to meet the brief.
Evaluate brand requirements and brand guidelines.
Prepare a mood board or other visual aid for the content to be created.
Present ideas, pitches and proposals for creative content to be further developed.
Storyboard and outline script their ideas for content to be developed.
Interpret data, consider its integrity and use it to inform content.
Develop accessible written content for different platforms and devices.
Apply best practice and inclusive language when creating content.
Write and edit copy or scripts for use on different channels and platforms.
Create or capture visuals and audio using standard packages and equipment.
Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
Identify and recommend the platform/s or channel/s to use for the media campaign.
Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
Monitor user experience to ensure content is focused on maximising engagement.
Analyse the differences between audiences using audience segmentation techniques and data.
Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
Use continuing professional development planning to support own current and future training and development needs.
Operate effectively within the production workflow to meet production timelines.

Your training plan

Content Creator Level 3.

You need to dedicate 6-hours of learning during your working time to your studies. You’ll qualify in 18-months.

To complete the apprenticeship, you’ll need to pass an End Point Assessment. This includes a project report, a presentation with questions, and a professional discussion based on your portfolio.

More training information

We are working with Cambridge Marketing College as our specialist apprentice training partner.

The apprenticeship is delivered online, via a blend of online study materials combined with a monthly one-to-one online tutorial. You will also have access to webinars open to apprentices from other companies for peer-to-peer learning.

Requirements

Desirable qualifications

Degree in:

any subject (grade 2:1 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental

About this company

Consumer Voice is a website and community that helps people claim money they’re owed from law-breaking businesses. We’re the UK’s first and only platform dedicated to helping consumers access justice by joining group legal claims. Our service is completely free to use. We alert people when companies they buy from have broken the law and empower them to stand up for their rights across every market they shop in.

https://consumervoice.uk/ (opens in new tab)

After this apprenticeship

Successful completion of the Level 3 Content Creator apprenticeship could lead to a permanent role producing digital content, supporting social media strategy, assisting with campaigns, and learning the ropes of analytics, branding and audience engagement.

Ask a question

The contact for this apprenticeship is:

CONSUMER VOICE LIMITED

Nikki Stopford

workingwith@consumervoice.uk

The reference code for this apprenticeship is VAC1000322863.

Apply now

Closes in 16 days (Sunday 22 June 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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