School Reception Support Apprenticeship
Discovery Academy
Sheffield (S2 3QF)
Closes in 22 days (Friday 30 May 2025 at 11:59pm)
Posted on 7 May 2025
Contents
Summary
Do you want to start a rewarding career in education? If you want to learn the skills involved in supporting pupils in their education and gain job satisfaction shaping young peoples’ life journey, this is the job for you! This role you will develop into a school reception professional and make a real difference.Want to know more? Read more here.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday – 8.30am – 4.30pm.
37 hours a week
- Start date
-
Thursday 5 June 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
With RNN Group support, this apprenticeship will give you expert training alongside Becton School (Nexus Multi Academy Trust) to develop you into a professional school receptionist.
This role will specifically develop your administration skills alongside increasing your knowledge of the education sector and supportive techniques.
This apprenticeship will support you to be able to:
- Undertake reception duties, answering general telephone calls and face-to-face enquiries
- Liaising with parents/staff
- Assist in arrangements for school trips & events
- Provide general clerical support
- Maintain manual and computerised records
- Undertake typing and word-processing and other IT-based tasks
- Take notes at meetings
- Sort and distribute mail
- Provide general advice and guidance to staff, pupils and others
- Undertake general financial administration
Where you'll work
Park Grange Road
Norfolk Park
Sheffield
S2 3QF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
RNN GROUP
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills Maths Level 2 (If required)
- Functional Skills English Level 2 (If required)
- Monthly online sessions and termly face-to-face taught sessions
Requirements
Essential qualifications
GCSE or equivalent in:
Maths & English (grade A*-C/9-4)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Patience
- An interest in pupil support
- A friendly attitude
- Smart apperance
Other requirements
Ensure you can travel to the place of work for the working hours stated above.
About this company
Nexus Multi Academy Trust is an all age special school for children and young people with special educational needs. They are passionate about providing the best quality of education and care for pupils and put the students first before anything else. As a school which is now growing in size, they are looking for fresh & new talented people with a passion for education and the determination to begin a career in this rewarding environment.
After this apprenticeship
- Full-time employment and progression to higher education
Ask a question
The contact for this apprenticeship is:
RNN GROUP
Lorraine
lorraine.savage@rnngroup.ac.uk
07713319356
The reference code for this apprenticeship is VAC1000319221.
Apply now
Closes in 22 days (Friday 30 May 2025 at 11:59pm)
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