School Admin Assistant Apprentice

Summary

We are committed to and champion equality and diversity in all aspects of employment with the London Borough of Newham. All employees are expected to understand and promote our Equality and Diversity Policy in the course of their work. To provide high quality, customer focused reception and administrative support.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday (8:00am - 4:00pm).

37 hours a week

Start date

Monday 9 June 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To be an effective member of the Admin Team, responsible for the general administration of the school, maintaining all appropriate records, disseminating information and organising stock requirements, etc.
To have practical experience of financial processes and systems, ensuring the separation of duties and having responsiblity for school petty cash
To provide secretarial and administrative support to the Headteacher, other Leaders and Managers throughout the school.
To maintain all confidential manual and computerised pupil records.
To maintain pupil attendance records: producing and reading weekly registers, producing absence reports and liaising with other staff re. children's attendance and well-being.
To use information technology effectively, carrying out word processing and other functions as required.
To be responsible for the creation and update of pupil registers for all visiting staff and after school activities.
To be flexible to the needs of the school as determined by the Headteacher.
To attend relevant training and disseminate relevant information to other Admin Team colleagues and members of staff.

Where you'll work

Altmore Infant School, Altmore Avenue
London
E6 2BX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NEWHAM COLLEGE OF FURTHER EDUCATION

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
This apprenticeship is delivered as a day release

Requirements

Essential qualifications

in:

English (grade 4)

GCSE or equivalent in:

Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Administrative skills
Team working

Other requirements

This is a term-time only position. Please ensure you check the commute to the school to be sure you can travel to the employer on a daily basis.

About this company

Altmore is a large, friendly, multi-ethnic, inclusive Infant school, with a Children’s Centre, Pre-School and Nursery EYFS all on the same site. We serve a diverse community in East Ham, in the London Borough of Newham, East London. Our Pre-School and Nursery are part of the Infant school – where we also have specialist sensory provision, as well as soft play provision in our Children’s Centre, which is used by our school and local community. We work in a Hard Federation with our feeder Junior School (Lathom).

After this apprenticeship

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

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