Business Administration Apprentice

NORTH EASTERN COMPOSITES LTD

CRAMLINGTON (NE23 1WF)

Closes in 16 days (Sunday 18 May 2025)

Posted on 2 May 2025

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Summary

Are you looking to secure a business administration apprenticeship which will provide you with essential skills to kickstart your career. If you are then this fantastic apprenticeship will be ideal.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pm

37 hours a week

Start date

Monday 19 May 2025

Duration

1 year 10 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.

Main Purpose of the Role:

Business Administration:

To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved

Sales Administration:

To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives

Key Responsibilities:

Business Administration Duties:

  • Manage and distribute incoming and outgoing post
  • Answer incoming calls, take messages, and follow up as needed
  • Greet visitors professionally and offer refreshments as appropriate
  • Operate and maintain the internal CRM/MRM systems (training provided)
  • Maintain both digital and physical filing/archiving systems
  • Proactively contribute to the smooth running of the office
  • Coordinate diaries and manage meeting schedules
  • Assist with marketing activities including events, campaigns, website updates, and social media content

Sales Administration Duties:

  • Assist with the promotion of the Company through sales and marketing support
  • Support directors with sales and marketing projects
  • Maintain an active sales diary and quotation log
  • Ensure compliance with company policies and procedures
  • Liaise with internal departments to support successful sales operations
  • Provide input and support in identifying marketing and sales process improvements
  • Assist with general office administration as needed
  • Support management with health & safety obligations and compliance
  • Encourage and support continuous improvement initiatives across the business

Where you'll work

UNIT 2-3 RHODES COURT
SOUTH NELSON ROAD
SOUTH NELSON IND ESTATE
CRAMLINGTON
NE23 1WF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TDR TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business Administrator Level 3 Apprenticeship Standard
  • The training will take place in the workplace
  • TDR will conduct monthly assessment and tutor sessions

Requirements

Essential qualifications

GCSE in:

maths and English (grade grade 4 minimum)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this company

North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started. At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwide

https://www.nec-glassfibre.co.uk/about-us (opens in new tab)

After this apprenticeship

  • Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract

Ask a question

The contact for this apprenticeship is:

TDR TRAINING LIMITED

The reference code for this apprenticeship is VAC1000318146.

Apply now

Closes in 16 days (Sunday 18 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

VERY IMPORTANT: Applications will be directed to the TDR website where you shall complete a short sign-up form. It is very important that you indicate NEC in the form. Failure to do this may delay your application.