Business Administration Apprentice
Kingston upon Hull City Council
Hull (HU1 2AG)
Closes in 12 days (Monday 12 May 2025 at 11:59pm)
Posted on 28 April 2025
Contents
Summary
The post will be part of the Service Support Team, within the Project Management Office, working alongside other colleagues, to provide a central resource, supporting the delivery of services & capital projects, within the Major Projects Department which includes Schools, Highways, City Centre Developments, Carbon Reduction projects etc.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, exact shifts to be confirmed.
37 hours a week
- Start date
-
Monday 2 June 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- General reception & administrative duties
- Dealing with general office enquires
- Photocopying, scanning, filing
- Monitoring the Major Projects inbox
- Raising orders
- Processing Invoices
- Raising accounts
- Booking meetings/organising refreshments
- Taking minutes at meetings
- Using Microsoft Office packages (Word, Excel, Outlook)
- Supporting the wider PMO team with various tasks
Where you’ll work
The Wilson Centre
1 Alfred Gelder Street
Hull
HU1 2AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
KINGSTON UPON HULL CITY COUNCIL
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Desirable qualifications
GCSE in:
- English and Maths (grade Grade A*-C / 9-4 GCSE)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this company
The post will be part of the Service Support Team, within the Project Management Office, working alongside other colleagues, to provide a central resource, supporting the delivery of services & capital projects, within the Major Projects Department which includes Schools, Highways, City Centre Developments, Carbon Reduction projects etc.
After this apprenticeship
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.
Ask a question
The contact for this apprenticeship is:
KINGSTON UPON HULL CITY COUNCIL
Engagement Team
01482 614157
The reference code for this apprenticeship is VAC1000317395.
Apply now
Closes in 12 days (Monday 12 May 2025 at 11:59pm)
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