Apprentice Vehicle Damage Assessor

Summary

Our Solus Aviva Vehicle Damage Assessors are able to methodically and accurately inspect and assess all elements of a motor vehicle that has sustained damage and requires repair. Identify which parts of the vehicle should be repaired or replaced, assessing and costing repair of a vehicle producing accurate & detailed repair specifications.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

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Training course

Vehicle damage assessor (level 4)

Hours

Monday to Friday 40 hours per week with paid breaks, 8am - 4pm.

40 hours a week

Start date

Monday 4 August 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

A Vehicle Damage Assessor will have an understanding of the manual process of assessing and costing repair of a vehicle, whilst also being able to use the relevant electronic estimating software. They will have knowledge of all types of vehicles including petrol, diesel, electric and hybrid. In their daily work, an employee in this occupation interacts with the customer of the damaged vehicle, insurance company and vehicle technicians to discuss the assessment, damage to the vehicle and how it will be repaired.

Liaising with customers and insurance companies face to face to explain repairs to be carried out using knowledge gained from method research.

Candidates will also be responsible for ensuring all estimates compiled are done so by using manufacture methodology.

Where you’ll work

16 Blenheim Road
Epsom
KT19 9AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THATCHAM RESEARCH

Your training course

Vehicle damage assessor (level 4)

Equal to higher national certificate (HNC)

Course contents

Recognise properties of different types of vehicle damage
Maintain records
Use manual and digital image technology
Locate vehicle unique identification details
Diagnose safety faults on vehicles
Read, adhere to and apply relevant legislation
Use repair methods
Make judgements on vehicle damage, taking into account safety and cost
Commercial decision making
Prepare costings based on parts and labour ratios
Oral communication, listening and negotiation skills
Use industry guidelines appropriately
Recognises importance of gaining approval before work commences
Use of estimating software, spreadsheets, on-line databases
Recognise properties of different types of vehicle damage
Maintain records
Use manual and digital image technology
Locate vehicle unique identification details
Diagnose safety faults on vehicles
Read, adhere to and apply relevant legislation
Use repair methods
Make judgements on vehicle damage, taking into account safety and cost
Commercial decision making
Prepare costings based on parts and labour ratios
Oral communication, listening and negotiation skills
Use industry guidelines appropriately
Use of estimating software, spreadsheets, on-line databases

Your training plan

Our training is conducted in partnership with Thatcham. Training will take place over two years and result in a Level 4 Vehicle Damage Assessor Standard qualification.

Top quality training methods, materials and resources
Technical specialists with industry expertise
Support from a world-leading vehicle repair technology centre
Excellent pastoral care

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Logical
Initiative
Patience

Other requirements

To become a Solus Aviva Vehicle Damage Assessor all we ask is that you have a passion for what we do. Our programme is designed to give you support in your career journey where you are recognised for your achievements at every step of the way. Winner of the 2022 Best Apprenticeship Scheme Award.

About this company

Solus is one of the largest body repair groups in the country, employing over 1000 expert people across 27 UK locations and have repaired over 700,000 vehicles in the last 15 years and is wholly owned by Aviva -Up to £5,250.00 per annum in additional bonus -Our excellent benefits and rewards packages -Employer matched pension contributions up to 7.5% (service dependent) -Discounts on Aviva products and services -Savings and benefits schemes -Discounts and schemes for electric vehicle purchase for all employees -Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen -Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields -Links with Thatcham to get the best products and training here in the UK -We have a variety of locations, hours and working patterns to suit our customers, business, and you. -We interview every disabled applicant who meets the minimum criteria for the job.

https://www.solusarc.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

You will become a qualified Vehicle Damage Assessor which could progress to Motor Engineer.

Ask a question

The contact for this apprenticeship is:

SOLUS (LONDON) LIMITED

Samantha Ranger

samantha.ranger@solusarc.co.uk

07385026960

The reference code for this apprenticeship is VAC1000311195.

Apply now

Closes on Friday 1 August 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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