HR Apprentice

Summary

AEGIS London are providing the opportunity to work closely with and receive support from some of the most recognised and experienced professionals in the market, gaining a real insight into the day-to-day responsibilities behind your chosen field whilst earning a salary and receiving full study support.

Wage

£26,000 a year

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

40 hours a week

Start date

Monday 4 August 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The Human Resources department at AEGIS London comprises a tightknit team of specialists who work closely together to manage all the people related elements of the business.

This is an excellent opportunity to gain broad exposure across:

Learning & Development
Talent Acquisition
Employee Relations
Compensation & Benefits
Payroll and HR Systems amongst others.

The HR team has recently undergone a journey of transformation and automation allowing exposure the best in class working practices.

The team offers a friendly and fast paced environment for someone looking to reach their full potential whilst also gaining a formal qualification.

Where you’ll work

25 Fenchurch Avenue
London
EC3M 5AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DAVIES LEARNING SOLUTIONS LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard
At AEGIS' offices and remote via Davies online learning platform

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

AEGIS London is a consistently profitable, top-quartile insurer in the Lloyd’s market, underwriting a wide range of business classes through Syndicate 1225. Formed in 1999 and part of long-established mutual insurance business, AEGIS Insurance Services Ltd, we are trusted by our clients and partners for our disciplined approach to decision making, along with our collaborative culture.

https://aegislondon.co.uk/london.html (opens in new tab)

Company benefits

Private Healthcare, Joint-Pension contribution scheme, Doctor at Hand (virtual GP), £400 well being allowance, Retail discounts, Full study support & study days

After this apprenticeship

Subject to performance and available headcount, there may be a permanent position in the team following the successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is: