Admin Assistant Apprentice
EVO EVENT HIRE LIMITED
Dunmow, CM6 3LB
Closes in 14 days (Friday 21 February)
Posted on 31 January 2025
Contents
Summary
The admin assistant will be in the office daily to support the warehouse and management team, focusing on emails and job sheets for hired items. Responsibilities include filing, maintaining office systems, and ensuring organisation. The role covers customer service, computer systems and working with the team, customers and industry colleagues.
- Wage
- £9,984 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9:30am - 3:30pm. Breaks can be taken throughout the day.
30 hours a week
- Possible start date
-
Monday 3 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Day to day role responsibilities will include:
- Emails answered daily and filed/organised/flagged
- Answering the phone (ensuring digital phone put on forward to right person)
- Filing/keeping office tidy working with Office Manager
- Making teas
- Booking system management including job sheets and scheduling emails
- Event ticket management
- Check each booking as it comes in – print out job sheet, MD to check, notes dealt with
- Events files
- Make bookings from social media, email or phone etc
- Other enquiries - Add to Event, Bridebook
- Accounting for each booking working with Office Director
- Request for review after each event
- Creating spreadsheets
- Using MS packages and inhouse systems and finance systems
Where you’ll work
Sparlings Farm
Braintree Road, Felsted
Dunmow
CM6 3LB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
COLCHESTER INSTITUTE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard
- All delivered within the workplace via online training and at Colchester Institute Campus
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade A*-C/9-4 or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Microsoft Office Skills
Other requirements
This is an office based computer facing job - a laptop and desk will be provided. Opportunities to work on events may be given. We are currently based in a semi-permanent office on a farm next to our warehouse. Clothing in the office is casual.
About this company
We are an event hire solutions company for parties, villages, schools, companies and weddings. We hire out entertainment units such as inflatables and interactive games, dancefloors, staging, letters in light and DJs. We are a small business with 5 full time staff and we employ casual staff for events. We are already quite a successful company and with the help of a full time admin assistant we can gain more work and grow as a company.
http://www.evoeventhire.co.uk (opens in new tab)
Company benefits
Pension scheme. Employee discounts. Casual dress.
After this apprenticeship
- More hours and more responsibility may be given after the apprenticeship has been completed in a fulltime role within the company. The skills gained could be used in any office role or event company role.
Ask a question
The contact for this apprenticeship is:
COLCHESTER INSTITUTE
Colchester Institute - Apprenticeships Team
ci.apprenticeships@colchester.ac.uk
01206712043
The reference code for this apprenticeship is VAC1000299665.
Apply now
Closes in 14 days (Friday 21 February)
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After signing in, you’ll apply for this apprenticeship on the company's website.