Administrative Support Assistant Apprentice
DG LEGAL LIMITED
LEICESTERSHIRE, LE11 5BG
Closes in 20 days (Friday 29 November at 11:59pm)
Posted on 25 October 2024
Contents
Summary
This is an exciting opportunity to join DG Legal as a business administration apprentice. The successful candidate will support the internal and external consultants, answer phone calls and emails, arrange client calls/visits and keep the CRM system updated as well as assisting with other duties when necessary.
- Annual wage
-
£14,000 a year
Minimum wage rates (opens in new tab)
Performance related pay increases – we conduct monthly performance reviews as part of our appraisal process.
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday: 9am- 5pm
35 hours a week
- Possible start date
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Monday 13 January
- Duration
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1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Providing administrative support to the internal and external team of consultants
- They will support the Directors and other members of the management team with tasks commensurate to the role
- Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
- Arrange client appointments/visits
- Filter and reply to emails from individuals from various backgrounds – the Company Director, Law Firm Managers, Solicitors, Barristers, Consultants and other members of the team at DG Legal
- Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
- Drafting documents
- Assisting with new firm applications to the SRA and BSB
- Assisting clients with our bespoke compliance software
- Preparing client care letters and terms of engagement
- Filtering and replying to emails
- Liaising with colleagues and clients
- Maintaining the CRM System to ensure that the client records are updated and accurate
- Answering telephone calls to the office, transferring calls or taking sufficiently detailed messages
- Diary management and arranging client calls/visits
- Assisting with other duties as necessary
Where you’ll work
39 THE RUSHES
LOUGHBOROUGH
LEICESTERSHIRE
LE11 5BG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LOUGHBOROUGH COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Within the first 15 months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
- Online portfolio to update with learning and development completed onsite
- Diarised visits from dedicated Trainer/Assessor
Requirements
Essential qualifications
GCSE in:
- English and Maths (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Other requirements
Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.
About this company
DG Legal are the largest provider of strategic and compliance services operating in England and Wales. We offer support to law firms with their day-to-day compliance obligations. We have a small internal team of consultants with a wider network of highly experienced remote based consultants who are leading experts in their field. We offer advice and assistance to Lawyers in a number of areas and a broad range of these are outlined below: • Quality Assurance Accreditations – Lexcel, SQM, CQS, WIQS • AML Compliance • UK GDPR and Data Protection • SRA Complaints Handling • Legal Aid Contract Compliance • New SRA, BSB and OISC Firm Authorisation • SRA Transparency Rules • SRA Standards and Regulations • General Business Development – marketing, strategy and management Most of our clients instruct us on a retainer basis and therefore pay us a monthly fee for our services and retain our advice and assistance on an ongoing basis.
https://dglegal.co.uk/ (opens in new tab)
Company benefits
28 days annual leave Free parking or parking reimbursed Perkbox
After this apprenticeship
- Progress to an employed position in either administration or in compliance related role
Ask a question
The contact for this apprenticeship is:
LOUGHBOROUGH COLLEGE
Sophia Cleaver
apprenticeships@loucoll.ac.uk
The reference code for this apprenticeship is VAC1000283715.
Apply now
Closes in 20 days (Friday 29 November at 11:59pm)
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