Sales, Marketing and Customer Support Apprentice
InXpress
NUNEATON, CV11 6RY
Closes in 24 days (Saturday 30 November at 11:59pm)
Posted on 30 September 2024
Contents
Summary
InXpress is a global parcel freight and delivery company with 440 offices across 14 countries. Due to continued growth at our Nuneaton office, we are looking for support on both sales and customer services.
- Annual wage
-
£15,600 a year
Minimum wage rates (opens in new tab)
Higher salary may be considered dependant on experience and qualification
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 17:00 with 1/2 hour lunch
40 hours a week
- Possible start date
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Sunday 1 December
- Duration
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1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Day to day, the default position of this role will be on sales and lead generation. However, when the customer service function becomes busy and needs support, then this role will quickly step in, and provide support to customer services.
Our current team is small, friendly, good humoured and we all work together with the same goal. This position offers structure, industry training, longevity, and commission opportunities. The role is office based.
The role of sales support involves lead generation, pre-screening of prospective companies by telephone, gathering essential information, recording information on our CRM, communicating by email, and setting up appointments and calls for the dedicated sales staff. We are seeking someone that can confidently pick up the phone, be articulate, intelligent, and qualify. This is not a typical ‘dial and sell’ role. We ask questions and take a consultative approach. This role acts as a support to the roles of the dedicated sales staff, sourcing leads and playing a very important role in the growth of the business.
For customer service support, duties here involve dealing with shipping queries and questions, pricing and quoting, tracking, collection and account queries.
Full one to one training will be provided but there must be a willingness to learn and do well. This role will be highly rewarding and will play a key part in the continued growth of the business.
Where you’ll work
CENTENARY BUSINESS CENTRE
HAMMOND CLOSE
ATTLEBOROUGH FIELDS IND ESTATE
NUNEATON
CV11 6RY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
P.T.P. TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills may be required if neccessary
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this company
InXpress is a global parcel freight and delivery company with 440 offices across 14 countries. We work in partnership with a select number of world class international carriers and transport organisations, names you probably see every day
After this apprenticeship
- There will be a full time position available for the right candidate
Ask a question
The contact for this apprenticeship is:
P.T.P. TRAINING LIMITED
PTP Recruits
ptprecruits@ptp-training.co.uk
The reference code for this apprenticeship is VAC1000279698.
Apply now
Closes in 24 days (Saturday 30 November at 11:59pm)
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