Business Administrator Apprentice
TCS CAD & BIM SOLUTIONS LIMITED
STOCKTON ON TEES (TS17 6BX)
Closes on Friday 19 June 2026
Posted on 20 April 2026
Contents
Summary
TCS CAD is looking to strengthen the team and is looking to introduce and help develop a Business Administration Apprentice with a slight direction into sales. The successful candidate will be a customer sales-orientated, motivated individual with the desire to embark on a career in sales administration.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday between 9am-5pm.
35 hours a week
- Start date
-
Saturday 4 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Communicate with customers to understand their needs and provide product information.
- Build and maintain strong customer relationships.
- Process customer orders accurately and efficiently, ensuring timely delivery.
- Assist and follow up with our customer base.
- Maintain accurate and up-to-date records of customer sales and orders.
- Assist with various aspects of the business as needed.
- Focus on adding value and contributing to the efficiency of the organisation.
- Provide support in functional areas, working across teams and resolving issues as requested.
Where you'll work
UNIT F
YORKWAY
THORNABY
STOCKTON ON TEES
TS17 6BX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
TCS CAD established in 1994, specialises in providing CAD, AEC and BIM Design Software Solutions. Large-Format Printing, Scanning and Copying equipment to Engineering, Architecture, Construction sector and to Graphic industries, as well as to Govt. Public Sector and Utilities
After this apprenticeship
Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available.
Ask a question
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship is VAC1000278432.
Apply now
Closes on Friday 19 June 2026