Air and Sea International Logistics Freight Forwarding Level 3 Apprentice

DSV Road

Feltham, TW14 8NU

Closes in 11 days (Sunday 20 October at 11:59pm)

Posted on 19 September 2024


Summary

You'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship programme, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Duties include mastering air and sea processes.

Annual wage
£15,073.50 a year

Minimum wage rates (opens in new tab)

Training course
International freight forwarding specialist (level 3)
Hours
Monday- Friday. Shifts to be confirmed. For example 9.00am - 5.00pm.

37 hours a week

Possible start date

Saturday 26 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Are you ready to kick-start your journey into the world of Freight Forwarding Air and Sea? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder.
 
As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.
 
Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.

Key Tasks:

  • Mastering import / export processes and Cross Trade bookings
  • Engaging in seamless communication with our extensive network and carrier partners across the globe
  • Championing the meticulous checking and issuance of vital documentation including master bills, house bills of lading and ensuring compliance with import / export customs regulations
  • Taking charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
  • Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols 

Duties / Responsibilities:

  • Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to great customer experiences
  • Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
  • Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us 

What can we offer you?

  • An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
  • Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally

Where you’ll work

Panalpina House

Great South West Road

Feltham

TW14 8NU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

International freight forwarding specialist (level 3)

Equal to A level

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Your training plan

    • Level 3 International Freight Forwarding Apprenticeship Standard qualification
    • Functional Skills in maths and English if exemptions cannot be provided
    • Training schedule has yet to be agreed. Details will be made available at a later date

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • Maths and English (grade 9-2)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Logical
    • Team working
    • Initiative
    • Patience
    • Proficient in Microsoft Office
    • Positive attitude
    • Willingness to learn
    • Punctual and reliable

    Other requirements

    Important: You must be able to start employment before the end of September. Access to the company discount voucher scheme offering discounts on high street brands, cinemas, restaurants and mobile networks.

    About this company

    Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.

    https://www.dsv.com/en (opens in new tab)

    After this apprenticeship

    • If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV

    Ask a question

    The contact for this apprenticeship is:

    SR APPRENTICESHIPS LIMITED

    Louise Spring

    recruitment@sr-apprenticeships.co.uk

    The reference code for this apprenticeship is VAC1000277975.

    Apply now

    Closes in 11 days (Sunday 20 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.