Recreation Assistant Apprentice
GLL - White Horse Leisure and Tennis Centre
Audlett Drive, OX143PJ
Closes in 15 days (Friday 25 October)
Posted on 29 August 2024
Contents
Summary
GLL is looking for a Recreation Assistant to work at The Windrush Leisure Centre. If you have the skills and ambition to join us as a Recreation Assistant, there's never been a more exciting time to join us. This is more than a Recreation Assistant job, it's a career.
- Annual wage
- £24,403 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
5 Days a week including some weekend. Shifts ranging from 6.00am - 2.00pm or 2.00pm - 11.00pm.
40 hours a week
- Possible start date
-
Saturday 2 November
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.
The Recreation Assistant Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience:
- Understanding the services and products on offer to assist with customer questions and queries
- Supporting different types of customers with different needs
- Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
- Support the centre to deliver swimming lessons where required (qualification dependant)
- Sharing knowledge with customers on the role exercise plays in health and wellbeing
- Conducting customers' gym inductions and health screening where required (qualifications dependant)
- Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience:
- Supporting GLL's visions and values
- Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
- Ensure all training and qualification deadlines are met in agreement with your tutor and manger
- Achieve and maintain all necessary qualifications including ongoing CPD training
- Keep up-to-date with trends and developments in the leisure industry
Business Performance:
- Have a understanding of GLL and its position in the Health & Fitness Industry
- Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management:
- Support the centre to open and close the building
- Supervising and lifeguarding customers in swimming pools
- Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
- Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development:
- Demonstrates and lives GLL People with Purpose values
- Personally demonstrates equality, inclusion and diversity in their behaviours and actions
- Attend all monthly workshops and progress meetings as per your apprenticeship standard
- Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance
- Develops skills through shared learning and peer learning community
- Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan
You will be enrolled on a Customer Service apprenticeship level 2 programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
Where you’ll work
Audlett Drive
OX143PJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LIFETIME TRAINING GROUP LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.
Requirements
Desirable qualifications
Other in:
- None required (grade None required)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Team Working
- Organisation Skills
About this company
White Horse Leisure and Tennis Centre is a state-of-the-art leisure centre, located in Abingdon, Oxfordshire. The centre offers a variety of facilities including: a gym, fitness class studio, 8 lane swimming pool, teaching pool, 2 squash courts, 8 badminton court sports hall, sauna & steam room, 6 indoor tennis courts and 4 artificial grass courts. The Centre provides highly-reputable junior and adult sports courses, and also offers a variety of kid's activities including soft play, children's
After this apprenticeship
GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC1000273692.
Apply now
Closes in 15 days (Friday 25 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.