IT Sales Apprentice (Gigacycle Ltd)

Summary

A Level 3 IT Sales Apprentice is required. Working with in a company with numerous awards and accolades, you will be part of a hungry and dynamic sale team that go beyond the standard WEEE legislation to provide a superior service, not knowing anything but success! Duties include: making outbound sales call to develop, grow, and expanding Gigacycles client base, and contacting businesses B2B offering our free service to them.

Annual wage

£18,000 a year

Minimum wage rates (opens in new tab)

Salary: £18,000 to £25,000 Commission: Competitive commission structure – 10% of profit

Training course

IT technical salesperson (level 3)

Hours

Monday to Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Join our team as a motivated IT Sales Apprentice, working in Gigacycle business development team in a telesales position. The role has excellent career opportunities to progress rapidly.

Your duties and responsibilities in this role will consist of:

Making outbound sales call to develop, grow, and expanding Gigacycles client base.
Contacting businesses B2B offering our free service to them.
Dealing with inbound customer service inquiries.
To be able to communicate coherently at all levels, verbally, and written.
Assess client’s IT needs to make recommendations to pitch products, solutions, and services with combination packages.
Discuss and propose IT solutions and packages to highlight product benefits.
To update and manage CRM logging contact information, tasks, opportunities, and contracts accordingly.
To understand and achieve internal KPI’s for lead generation and sales.
To grow month in month out your new business pipeline.

Where you’ll work

Unit G3 Barton Hall Industrial Estate ,Hardy Street

Eccles

Manchester

M30 7NB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services.

Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller
Microsoft Certified Azure Fundamentals
Microsoft 365 Fundamentals

Key areas covered are:

Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Project Management.

Requirements

Essential qualifications

Other in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Presentation skills
Team working
Enthusiasm for sales
Collaborative skills
Persistent
Resilient
Strong motivation
A good telephone manner
Able to work on own initiative
Professional demeanour

Other requirements

• Highly competitive commission-based bonus structure, recognizing and rewarding your sales achievements. • Commission paid monthly in arrears. • Opportunities for hands-on learning, growth, and professional development. • Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact. • On-site parking.

About this company

Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies.

After this apprenticeship

The role offers long term security and the opportunity to progress into a permanent position. Growing into a Business Development role or Account Management role.

Ask a question

The contact for this apprenticeship is: