Customer Service Apprenticeship

Camden Garden Centre Ltd

Fancy a change from the normal office job? If yes, then this could be the apprenticeship for you.

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Closing date: 08 Aug 2017

Apprenticeship summary

Weekly wage

£122.50

Wages explained
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Working week

9am-5pm, Monday-Friday, 35 hours per week

Total hours per week: 35.00

Apprenticeship duration

12 Months

Possible start date

21 Aug 2017

Date posted

15 Jul 2016

Apprenticeship level

Intermediate Level Apprenticeship

Reference number

VAC000875680

Positions

1 available

Duties to include:

  • Restocking
  • Required to work at the till on occasions
  • Maintaining and caring for all plants
  • Replenishing
  • Ordering stock
  • Assisting and advising customers
  • Understanding all plant and gardening products
  • Potential forklift use

Requirements and prospects

Desired skills

  • Approachable
  • Able to communicate in a polite manner
  • Confident to interact with customers
  • Comfortable to work as a team

 

Personal qualities

  • Be enthusiastic to deliver the best customer service
  • Polite
  • Friendly

Qualifications required

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can go onto further training or an apprenticeship at Level 3, or into employment.

About the employer

Camden Garden Centre is an unusual Garden Centre. We not only supply plants and gardening products of the broadest range and of excellent quality and give expert guidance and customer advice but we are also a charitable organisation offering employment, training and educational opportunities and donate funds to our parent charity.

Employer

Camden Garden Centre Ltd

Address

2-2 Barker Drive

London

NW1 0JW

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Training provider

L2 Customer Service Diploma, Functional Skills Level 1 in English and maths.

For more information on apprenticeships with First Rung please watch the link below:
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Apprenticeship framework

Customer Service

Training provider

BARNET & SOUTHGATE COLLEGE

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse

Other information

If you need any further information please contact Beverley Woodhouse @bwoodhouse@firstrung.org.uk
Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training

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Closing date: 08 Aug 2017