Customer Service Apprentice

Lady Clitheroe

‘Lady’ in Clitheroe are looking to recruit a Customer Service Apprentice to join their team.

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Closing date: 23 Jun 2017

Apprenticeship summary

Weekly wage


Wages explained
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Working week

40 hours per week

Total hours per week: 40.00

Apprenticeship duration

15 Months

Possible start date

03 Jul 2017

Date posted

04 Jul 2016

Apprenticeship level

Intermediate Level Apprenticeship

Reference number



1 available

The duties involved in this position include dealing with customer queries, working on the tills, moving stock, assisting with displays and working as part of a team.

The successful candidate will complete a Level 2 Customer Service Apprenticeship.

Requirements and prospects

Desired skills

  • Excellent communication skills on all levels
  • Team work
  • Flexible

Personal qualities

  • Ability to work on own initiative
  • Good customer service skills
  • An interest in fashion
  • Honest and reliable

Qualifications required

A good standard of education including Maths and English is required but you will be invited in to college for an initial assessment as part of the application process. 

Future prospects

For the right candidate there are progression opportunities and at the end of the apprenticeship there are possible opportunities to move into a full time role.

Things to consider

Some weekend work will be required.

About the employer

Lady is a well established ladies designer fashion store in Clitheroe, stocking the latest trends in designer fashion. 


Lady Clitheroe


22-24 King Street



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Training provider

  • NVQ Level 2 in Customer Service
  • Level 1 Functional skills in Maths and English if required

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Blackburn College


Natalie Rewaj 01254 292159

Other information

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £3.30 per hour (From October 1st 2016 this will be increasing by 3% to £3.40 per hour). This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

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Closing date: 23 Jun 2017