Administration Assistant Apprenticeship Fastklean Franchise Limited

Work in the administration department of one of the capitals most successful cleaning companies in London. Help our friendly team with the day to day running of the business.

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Closing date: 08 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Mon to Fri, 9am to 5pm, 35 hours per week

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    21 Aug 2017

  • Date posted

    25 May 2016

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • Sharing responsibility with other staff for reception duties including incoming telephone calls, email enquiries, greeting visitors to the office
  • Marketing tasks– creating and sending offers to new and existing clients
  • Sharing responsibility with other staff for dealing with general enquiries and provide information about our services
  • Communicating between clients and cleaners
  • Processing and updating accounts using the FKSystem
  • Contributing to the development and implementation of company’s policies
  • Carrying out any such duties with respect to customer skills and team work in order to maintain an effective working relationship between clients and cleaners.

Requirements and prospects

Desired skills

  • Excellent communication skills and telephone manner
  • Excellent IT skills
  • Ability to use initiative
  • Good organisational skills and attention to detail

Personal qualities

  • Punctual and reliable
  • Organised and efficient
  • Creative thinker

Qualifications required

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can go on to further training or an apprenticeship at Level 3, or into employment.

Things to consider

If you do not have work experience or the qualifications, First Rung may offer you alternative training.

About the employer

Established in 2001, Fastklean has become one of the capitals most successful cleaning companies in London, offering unbeatable service, reliability and levels of customer care that have set a industry standard.


Fastklean Franchise Limited


Lancaster Road



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Training provider

  • L2 Business Administration Diploma, Functional Skills Level 1 in English, maths and ICT.
  • For more information on Apprenticeships at First Rung please watch the link below:
  • Apprentice Nadia Khatun talks about why she loves her job

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse

Other information

Apprentice National Minimum Wage (ANMW): The rate for apprentices (or if aged 19, for their first year only) is £3.30. This is the legal minimum pay per hour. Most receive more; a median basic hourly pay rate of £6.31 for Level 2 and 3, and £9.68 for Level 4 and 5 Higher Apprentices.

From 1 October 2016 the rate will increase by 3% to £3.40 per hour.

Before you apply

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Closing date: 08 Aug 2017