This is great opportunity to embark on an apprenticeship working in a strong support role aiding the successful running of this business offering support and advice in the financial sector.
Business Administration Apprentice
Closing date: 18 Apr 2017
Monday - Friday 40 hours per week
Possible start date
30 Apr 2017
18 Apr 2016
Intermediate Level Apprenticeship
The role is an interesting and varied one which is a combination of phone based support to clients and potential clients calling in for advice and the processing of the relevant information and paperwork which goes with this.
It is important that the person is confident in answering the phone and processing information.
A large part of this role will involve using IT to record client interactions.
The role will also involve taking messages and fielding phone calls, passing information on to the right person.
The successful candidate will also deal with incoming and outgoing post and be able to communicate effectively via the telephone and e-mail.
Requirements and prospects
- Excellent telephone manner
- IT skills - knowledge of Word and Excel
- Good all round communication skills
- Be able to work to set procedures and processes
- A polite and friendly manner
- A willingness to please and offer good 'customer care'
None specific required.
The opportunity to gain full time employment with this employer after the apprenticeship period.
Also the possibility to move on to higher level qualifications.
About the employer
Community Benefits Group CIC is a social enterprise providing access to leading edge technologies, membership systems,processes, administration, products and services to empower communities, support independent living, and encourage financial and social inclusion throughout the UK.
CBG is owned by it's founders, it's community network and members.
DotComUnity is a UK wide social enterprise owned by its members, we are here to:
- Support local businesses and individuals in their community
- Support financial and social inclusion for all
- Provide advice and support to people of all abilities
- Focus on people with disabilities & their families
The successful candidate will work towards the Business and Administration Level 2 qualification along with Functional Skills in Literacy, Numeracy and ICT as necessary.
Business and Administration
FNTC TRAINING AND CONSULTANCY LIMITED
Applications for this apprenticeship are being processed by FNTC
The number of hours worked weekly will be 40.
The work pattern is Monday to Friday 9p.m to 5 p.m.
From October 1st 2015 the National Minimum Wage (NMW) for Apprentices is £3.30 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum Wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training. For more information visit: www.gov.uk/national-minimum-wage-rates
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Closing date: 18 Apr 2017