Business Admin Apprenticeship
BANKS SKIP HIRE LTD
CHESTERFIELD (S41 9QX)
Closes on Monday 30 November 2026
Posted on 13 October 2026
Contents
Summary
At Banks Skips their aim is to train an amazing apprentice from the ground up. If you are confident, outgoing and keen on an apprenticeship studying Business administration, this is the perfect role for you. You’ll gain new skills and work alongside experienced staff.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Administration assistant (level 2)
- Hours
-
Monday to Friday 8am to 4pm.
30 hours a week
- Start date
-
Tuesday 1 December 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering inbound calls, taking messages and directing queries to relevant areas/people in the business
- Filing and organising documents, both electronically and on paper.
- Using Excel or other software to keep track of information and create simple spreadsheets.
- Data Management: Using digital systems to collate and enter data, maintaining accurate records, and ensuring confidentiality.
- Administrative Support: Handling customer inquiries, processing bookings, and managing customer information accurately.
- Financial Management: Entering customer details onto internal systems, raising invoices, and managing financial aspects of the business.
- Office Coordination: Supporting the Office Manager and General Manager with daily operations, including taking skip hire services and managing customer expectations.
- Customer Service: Providing support to both internal and external stakeholders, ensuring customer satisfaction and efficient communication.
- As an apprentice, you'd also spend time learning business administration skills and completing your apprenticeship coursework / training.
This role requires a reliable and organized individual with strong communication and organizational skills.
Where you'll work
STATION LANE INDUSTRIAL ESTATE
STATION LANE
OLD WHITTINGTON
CHESTERFIELD
S41 9QX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUNIPER TRAINING LIMITED
Training course
Administration assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
About this employer
Banks Skip Hire was built on family values, hard work, and a commitment to doing things the right way. As a family-run business, we’ve grown by putting customers first and delivering a service people can rely on, time and time again.
From our early days, the focus has always been simple provide a prompt, professional skip hire service backed by honest advice and friendly customer support. Over the years, we’ve invested in a modern fleet of vehicles and a wide range of skip and RoRo sizes, allowing us to support everything from small household clear-outs to large commercial and construction projects.
We understand that every job runs on a schedule, which is why reliability and punctuality are at the heart of what we do. When you book with Banks Skip Hire, you’re not just hiring a skip, you’re working with a local team that understands your needs and values your time.
Today, we’re proud to serve customers across Chesterfield and the surrounding areas, building long-term relationships with homeowners, tradespeople, and businesses alike. No matter the size of the job, our promise remains the same: dependable service, clear communication, and a hassle-free experience from start to finish.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Full time role for the right person.
- Progress to a Level 3 Business Admin Apprenticeship
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Sharon Taylor
sharon.taylor@junipertraining.co.uk
The reference code for this apprenticeship is VAC2000058861.
Apply now
Closes on Monday 30 November 2026