Human Resources Apprentice

South Yorkshire Fire & Rescue

South Yorkshire (S1 3FG)

Closes in 11 days (Wednesday 14 October 2026 at 11:59pm)

Posted on 2 October 2026

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Summary

To contribute to the delivery of an effective and efficient HR systems & administration support service to the SYFR People Services Function while undertaking learning and development towards successful completion of the HR Support Level 3 Apprentice Standard (including CIPD Level 3 Diploma in HR Practice).

Wage

£15,434 a year

Minimum wage rates (opens in new tab)

The current government rate for apprenticeships is £8.00 per hour
in their first year. Rising to minimum wage for their age after
year 1: • £12.71 (aged 21 and over) • £10.85 (aged 18 to 20) .

Training course
HR support (level 3)
Hours
Monday - Friday, between the hours of 8.00am and 6.00pm. 37 hours a week.

37 hours a week

Start date

Monday 14 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To provide support to the People Services Function in an assistant capacity in relation to areas such as recruitment and selection, employee relations, learning and development and culture and engagement. This will include a specific focus on activity relating to recruitment and selection.
  • Provide administrative support, including the operation of all office and administrative systems in accordance with SYFR’s People procedures, such as processing incoming/outgoing post and answering telephone calls.
  • Carry out filing, photocopying, scanning, faxing, binding, materials collation and any other basic administration duties to support the work of the People Services Function.
  • Carry out typing and word processing activity.
  • Undertake the logging, raising and monitoring of purchase orders and other order requirements of the People Services Function using relevant systems.
  • Administer HR records, filing systems and reference materials. Operate all office systems as appropriate, including the input and retrieval of information, the collation of statistics and the interrogation of data and records. The post holder may be required to provide basic reports and information.
  • Accurately, effectively and efficiently maintain spreadsheets, databases and other electronic documents in accordance with functional and organisational procedures, guidelines and expectations.
  • Organise and minute meetings (as required) in the appropriate set format and with a high attention to detail and accuracy.
  • Support the organising of conferences and other events including participation in People Services run events such as the running of examination and assessment centres.
  • Provide cover for other People Services administration staff as required
  • Have responsibility for the ordering, maintenance and monitoring of stationary and other materials used within the function.
  • Comply at all times with the SYFR Employee Code of
    Conduct and the Core Code of Ethics for Fire and Rescue
    Services in addition to adopting a conscientious approach to
    timekeeping and attendance.
  • Practice and promote SYFR’s Equality, Diversity &
    Inclusion and Health & Safety Policies and to conduct
    oneself in a professional manner that is consistent with
    SYFR’s core behaviours and values at all times.
  • Fully participate in SYFR’s Personal Review process according to the responsibilities of the role.
  • Successfully complete any training and development required for the role. This will include proactive attendance at all education events, tutor sessions and assessments as required to successfully meet the requirements of the HR Support Level 3 Apprentice Standard (and any Functional Skills or GCSEs as required).
  • Be responsible for the accurate and appropriate processing
    of any and all data, ensuring compliance with the General
    Data Protection Regulation and internal associated
    organisational policies and procedures around data
    protection.
  • Proactively identify and support continuous improvements to ways of working within own areas of responsibility, the wider team
  • Carry out other such duties within the department as from time to time may be required, which are commensurate with the apprentice role.

Where you'll work

Eyre Street
Sheffield
South Yorkshire
S1 3FG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE SHEFFIELD COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • The Sheffield College
  • Classroom sessions to run weekly at Hillsborough Campus

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C or 9-4 or Equivalent)
  • Maths (grade A*-C or 9-4 or Equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental

Other requirements

Willingness to travel to and between the base
locations for the role (via own or public transport).

About this employer

South Yorkshire Fire & Rescue is the statutory Fire and Rescue Service for the area of South Yorkshire. We serve a population of approximately 1.29 million people.

Our mission is to keep the people of South Yorkshire safe. This includes our deployment of hundreds of firefighters, covering 22 fire stations, using dozens of specialist vehicles supported by dedicated control room and support staff employees.

We are governed by the South Yorkshire Fire & Rescue Authority which is made up of 12 locally elected councillors and the Police & Crime Commissioner. The Fire Authority publishes a constitution which sets out how the Authority operates, how decisions are made and the procedures which are followed to ensure that these are efficient, transparent and accountable to local citizens. Some of these processes are required by the law, whilst others are a matter for the Authority to determine.

https://www.syfire.gov.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

To be discussed.

Ask a question

The contact for this apprenticeship is:

THE SHEFFIELD COLLEGE

Alice Mee

alice.mee@sheffcol.ac.uk

The reference code for this apprenticeship is VAC2000056790.

Apply now

Closes in 11 days (Wednesday 14 October 2026 at 11:59pm)