Administration Support Apprentice (Administration and Onboarding)

REALISE LEARNING AND EMPLOYMENT LIMITED

1 Jenkin Rd (S9 1AT)

Closes in 21 days (Friday 18 September 2026)

Posted on 28 August 2026


Summary

Are you looking to begin your career in business administration while gaining a recognised qualification? Realise Training is seeking a motivated and enthusiastic Administration Support Apprentice to join our Administration and Onboarding Team. This is an exciting opportunity to gain hands-on experience in a busy, professional office environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Friday 25 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Realise Training is one of the UK's leading training providers, supporting individuals, employers, and communities through high-quality apprenticeships, adult education, employability programmes, and workforce development solutions. At Realise, you'll be joining a supportive and inclusive organisation where learning, development, and career progression are actively encouraged.

The Role

As an Administration Support Apprentice, you will provide essential support to our Administration and Onboarding Team, helping to ensure processes run efficiently and learner records remain accurate and compliant.

Key Responsibilities

  • Provide administrative support to the Administration and Onboarding teams
  • Maintain and update learner records within internal systems
  • Support document management and data entry activities
  • Assist with archiving and record maintenance processes
  • Communicate professionally with learners and external organisations
  • Support compliance-related administration activities
  • Help maintain accurate information across digital platforms
  • Assist with departmental projects and continuous improvement initiatives
  • Support the learner onboarding process and contribute to a positive learner experience

What You Will Learn

During your apprenticeship, you will develop valuable knowledge and experience in:

  • Business Administration
  • Customer Service
  • Professional Communication
  • Microsoft Office Applications
  • Data Management and Accuracy
  • Office Systems and Processes
  • Time Management and Organisation
  • Commercial Awareness
  • Team Working and Problem Solving

What We Offer

  • National Apprenticeship Minimum Wage
  • A recognised Level 2 Business Administration Apprenticeship
  • Full training and support from experienced professionals
  • Valuable workplace experience within a national training provider
  • Opportunities to work on projects across different business functions
  • A supportive and collaborative team environment
  • Excellent progression opportunities upon successful completion of the apprenticeship

Future Prospects

Successful completion of the apprenticeship could lead to a permanent position within Realise Training, along with opportunities to progress into wider administration, learner support, onboarding, compliance, or business support roles.

Why Apply?

This role is perfect for someone looking to start a professional career in administration. If you are organised, motivated, and eager to learn while earning a wage and gaining a qualification, this apprenticeship could be the perfect first step into a rewarding career.

Apply today and begin your journey with Realise Training.

Where you'll work

First Floor, Cygnet House, eld S9 1AT
1 Jenkin Rd
S9 1AT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role. Off-the-job training will follow the time allocations outlined in the Occupational Standard.

You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:

  • Knowledge, Skills and Behaviours
  • Business Administrator L3 Apprenticeship Standard
  • Functional skills in Maths and English if required

This will be delivered by your dedicated training provider, Realise.

Requirements

Desirable qualifications

GCSE in:

  • English Language (grade 4)
  • Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication Skills
  • Customer care skills
  • Initiative
  • IT skills
  • Maths and English
  • Organisation skills
  • Team working
  • time keeping

Other requirements

Applicants must live in Sheffield or within a reasonable commuting distance of the city.

About this employer

We specialise in delivering apprenticeships and adult learning programmes across England. Our programmes include Health and Social Care, Early Years, Management, Human Resources, Learning & Development, Retail, Customer Services, Business Administration, Passenger Transport and Hair. Through our experienced trainers and coaches, we work collaboratively to deliver meaningful training experiences. We are proud to work with a diverse range of employers every day and help make a positive contribution to society and the economy. Realise is a collection of nearly 500 knowledgeable professionals who deliver inspiring and meaningful training programmes. Our people-centred culture helps us inspire over 10,000 learners a year.

https://realisetraining.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Successful completion of the apprenticeship could lead to a permanent position within Realise Training, along with opportunities to progress into wider administration, learner support, onboarding, compliance, or business support roles.

Ask a question

The contact for this apprenticeship is:

REALISE LEARNING AND EMPLOYMENT LIMITED

Samuel Ackah

Samuel.Ackah@realisetraining.com

0333 444 3973

The reference code for this apprenticeship is VAC2000050709.

Apply now

Closes in 21 days (Friday 18 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.