Apprentice Payroll Assistant

CT Skills

Europa Link, Sheffield (S9 1TZ)

Closes in 29 days (Friday 11 September 2026)

Posted on 13 August 2026

Print

Contents

Summary

This is an exciting opportunity to join an established business with over 400 employees. You will undertake required payroll activities within your team to ensure accurate and timely payments to employees, assist the Team Lead and Payroll Specialist with day-to-day payroll activities, and support the wider HR team.

Wage

£21,500 a year

Minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday 9am to 5pm (flexible).

37 hours 30 minutes a week

Start date

Monday 14 September 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Timekeeping responsibilities for approx. 270 employees using a time management system whilst following multiple rota patterns and local pay agreements
  • Data maintenance on time management system including employee data, holiday entitlements, rota schedules and access controls
  • Calculating and processing accurate payroll amounts for overtime, temporary promotions and absences using local agreements
  • Calculating and processing SSP and company sick pay using statutory and local agreements
  • Gathering and providing statistical data for payroll team lead and or managers
  • Handling pay enquiries from employees, managers and HR
  • Assisting with ad-hoc administration tasks to ensure accurate data records
  • Minimum of 6 hours per week spent on apprenticeship work and training

Where you'll work

Europa Link, Sheffield
S9 1TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CT SKILLS LIMITED

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

Requirements

Desirable qualifications

GCSE in:

None required (grade None required)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Initiative
  • IT skills
  • Logical
  • Non judgemental
  • Number skills
  • Organisation skills
  • Problem solving skills
  • Team working

About this employer

Marcegaglia Long Products is a global producer of high-quality stainless steel long products. They are known for their ability to offer high quality and reliable products in a wide range of grades, shapes and sizes. Their stainless steel is sustainable material with over 90% recycled content. Products are melted in Europe with energy sources and raw materials that provide customers with a lower than industry average carbon footprint.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Isabella Todd

isabella.todd@ctskills.co.uk

0115 959 9544

The reference code for this apprenticeship is VAC2000048123.

Apply now

Closes in 29 days (Friday 11 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.