Apprentice – Outreach and Engagement Worker

Rotherham Metropolitan Borough Council

South Yorkshire, Various locations

Closes in 19 days (Sunday 30 August 2026)

Posted on 11 August 2026

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Summary

Part of the Outreach and Engagement Team, you will help increase awareness and participation in Family Hub services, particularly among families who may face barriers to accessing support. You will work alongside experienced professionals to deliver practical support, assist in facilitating activities and engage with communities.

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Youth support worker (level 3)
• Hours: Variable Monday to Friday but could include weekends when required.

  37 hours a week

• Start date:

  Thursday 1 October 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Increase awareness and uptake of Family Hub services, particularly among families who are vulnerable, or are experiencing barriers to engagement
• Promote engagement, inclusion, and participation with Family Hub services across communities.
• Support the planning, delivery, and evaluation of services to ensure high-quality provision and positive outcomes for children and families.  
• Deliver 1:1 support for children, young people, and families.
• Facilitate group sessions for children, young people and families.
• Work with partners to ensure families receive the right support, at the right time, in an easy way.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• Riverside House, Main Street, Rotherham, South Yorkshire, S60 1AE
• Various locations, S60 1AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UCAN PROGRESS LTD

Training course

Youth support worker (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Recognise, manage and reflect upon relational boundaries in professional youth support work
• Communicate with stakeholders - internal and/or external
• Facilitate the learning and development of young people
• Encourage the participation of young people in developing their own learning
• Facilitate activities and techniques to use with young people that promote self-confidence and build self-esteem and resilience
• Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive
• Monitor and record the outcomes of own practice to identify areas for development and improvement
• Appropriately manage behaviour boundaries in line with organisational policies
• Plan youth support work programmes and sessions
• Lead youth support work programmes and sessions
• Evaluate youth support work programmes and sessions
• Enable young people to express their views, aspirations, needs and concerns appropriately in line with youth support work principles
• Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations
• Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them
• Embeds in own practice a commitment to the rights of young people
• Apply safeguarding procedures and protocols
• Work within the parameters of organisational, local and national health and safety, child protection, data protection and equalities policies and procedures
• Participate in risk assessments and manage risk and risk benefits within the workplace
• Record all health and safety risks and take the correct actions to ensure the safety of all young people
• Complete administrative responsibilities e.g., signing in young people, risk assessments and recording activities
• Manage budgets and resources
• Manage individuals in line with organisational procedures
• Work with and maintain professional behaviour boundaries when working with young people
• Recognise, manage and reflect upon relational boundaries in professional youth support work
• Communicate with stakeholders - internal and/or external
• Facilitate the learning and development of young people
• Encourage the participation of young people in developing their own learning
• Facilitate activities and techniques to use with young people that promote self-confidence and build self-esteem and resilience
• Reflect individually and through supervision on practice in line with daily tasks to enhance the support young people receive
• Monitor and record the outcomes of own practice to identify areas for development and improvement
• Appropriately manage behaviour boundaries in line with organisational policies
• Plan youth support work programmes and sessions
• Lead youth support work programmes and sessions
• Evaluate youth support work programmes and sessions
• Enable young people to express their views, aspirations, needs and concerns appropriately in line with youth support work principles
• Identify, appropriately challenge and act upon oppressive or discriminatory attitudes, behaviours and situations
• Support young people to participate in planning, organising, delivering and evaluating youth work activities and programmes, and engaging on issues of importance to them
• Embeds in own practice a commitment to the rights of young people
• Apply safeguarding procedures and protocols
• Work within the parameters of organisational, local and national health and safety, child protection, data protection and equalities policies and procedures
• Participate in risk assessments and manage risk and risk benefits within the workplace
• Record all health and safety risks and take the correct actions to ensure the safety of all young people
• Complete administrative responsibilities e.g., signing in young people, risk assessments and recording activities
• Manage budgets and resources
• Manage individuals in line with organisational procedures
• Work with and maintain professional behaviour boundaries when working with young people

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade A-C (9-4))
• Math (grade A-C (9-4))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Non judgemental
• Patience

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

About this employer

Rotherham Council employ almost 5,000 people to provide essential services to our 260,000 residents. It also has an important role in working with other providers of public services across Rotherham for residents and 100,000 people who work in Rotherham. You could become part of a team that makes a difference.

https://www.rotherham.gov.uk/jobs-careers (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Outreach and Engagement, Children's Services.

Ask a question

The contact for this apprenticeship is:

Rotherham Metropolitan Borough Council

Rachel Jackson

rachel.jackson@rotherham.gov.uk

07887057458

The reference code for this apprenticeship is VAC2000047419.

Apply now

Closes in 19 days (Sunday 30 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.