Apprentice Receptionist

UNITED ACCOUNTANTS & TAX ADVISORS LTD

SHEFFIELD (S5 6HJ)

Closes in 13 days (Monday 17 August 2026 at 11:59pm)

Posted on 4 August 2026

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Summary

We are currently looking to recruit two Apprentice Receptionists to join our busy and friendly team. This is an excellent opportunity for individuals looking to gain valuable office experience within a professional environment.

Wage

£6,656 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Hours to be discussed. Monday - Friday

16 hours a week

Start date

Monday 31 August 2026

Duration

1 year 3 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide front-of-house services, including welcoming visitors and clients in a professional manner
  • Answer telephone calls, respond to emails, and manage incoming enquiries
  • Handle routine enquiries confidently and direct them to the appropriate team members when needed
  • Take accurate messages and ensure they are passed on promptly
  • Carry out general administrative duties, including both electronic and paper filing
  • Sort and distribute daily post to relevant staff members
  • Monitor and manage office stationery supplies
  • Support the team with general office tasks
  • Participate in training and development opportunities as required

Where you'll work

17 BELLHOUSE ROAD
SHEFFIELD
S5 6HJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BARNSLEY COLLEGE

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete Customer Service Level 2.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

United Accountants & Tax Advisors Ltd is a professional accounting and tax advisory firm based in Sheffield, UK. We provide a comprehensive range of services, including limited company accounts, self-employed tax advice, tax planning, and payroll services, tailored to meet the needs of our clients.

https://uata.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

For the right candidate, there is potential to progress into a full-time role within the company.

Ask a question

The contact for this apprenticeship is:

BARNSLEY COLLEGE

Tracey Finch

apprenticeships@barnsley.ac.uk

01226216166

The reference code for this apprenticeship is VAC2000046361.

Apply now

Closes in 13 days (Monday 17 August 2026 at 11:59pm)