Apprentice Administrative & Sales Support Coordinator

J W NORTHEND LTD

SHEFFIELD (S8 0TZ)

Closes in 30 days (Friday 19 June 2026 at 11:59pm)

Posted on 20 May 2026

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Summary

Join a fast-paced print business where you will gain hands-on experience in administration, customer service and sales support. You will work closely with sales and production teams, helping process orders, prepare estimates and coordinate deliveries while developing valuable business and office skills.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 22 June 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The apprentice will support daily office operations including filing, invoicing and answering telephone enquiries
  • They will assist the sales team with estimates and job tickets, monitor online orders
  • Liaise with production regarding lead times and delivery schedules, and provide general administrative support across the business

Where you'll work

CLYDE RD
SHEFFIELD
S8 0TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPIF TRAINING LIMITED

Training course

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.

Training schedule

  • The apprentice will complete the level 3 Supply Chain Practitioner apprenticeship standard with BPIF Training alongside workplace training with the employer
  • Training will be delivered through a mixture of workplace learning, tutor support and online sessions
  • The apprentice will be given sufficient time to undertake their "off-the-job" requirement of the apprenticeship during their working hours

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Punctual
  • Independent
  • Reliable

Other requirements

This role involves working across multiple departments in a fast-paced environment, so strong communication and organisational skills are essential.

About this employer

A leading full-service commercial printer based in Sheffield, delivering high-quality printed materials nationwide in the UK

 

https://northend.co.uk/ (opens in new tab)

After this apprenticeship

  • Full-time job available upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

BPIF TRAINING LIMITED

The reference code for this apprenticeship is VAC2000032763.

Apply now

Closes in 30 days (Friday 19 June 2026 at 11:59pm)