Apprentice Business Administrator - Consultancy Services

IOM

Chesterfield (S41 0TZ)

Closes in 25 days (Sunday 31 May 2026 at 11:59pm)

Posted on 5 May 2026

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Summary

We are looking for candidates who have a genuine passion for supporting people within a leading institution and pursuing a career in this field. As well as receiving continued training and mentoring, this is a fantastic opportunity to undertake a varied role including: dealing enquiries, raising purchase orders and booking hotels/travel.

Wage

£15,600 to £24,784.50, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, flexible shifts between 8am- 6pm.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main focus of the role is to provide effective administration support and service to the entirety of IOM. The role offers a wide variety of responsibilities giving a great opportunity for someone to develop and gain invaluable experience.

The role includes (but not limited to):

  • Organising couriers
  • Booking hotels/ travel
  • Receiving incoming and processing outgoing mail
  • Dealing with enquiries
  • Formatting and sending reports to clients
  • Invoicing clients
  • Raising purchase orders
  • Booking, preparing and supporting with the administration of meetings
  • Use of IOM’s digital applications and databases
  • Creating a warm and welcoming environment for any visiting clients
  • Supporting process mapping
  • Continuous improvement activities
  • Organising quotations
  • Key Accounts Management
  • Diary management
  • Logging work into the system
  • Health & Safety Duties
  • Collating library/ reference documents
  • General office administration duties
  • Supporting process mapping and continuous improvement activities

Where you'll work

Tapton Park Innovation Centre
Brimington Road
Chesterfield
S41 0TZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

  • As part of your apprenticeship, and dependent on your prior attainment and age, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
  • Upon successful completion you will be awarded additional certificates of recognition for these qualifications

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

IOM was founded as a research charity in 1969 and has been at the forefront of scientific research to understand and mitigate a range of occupational and environmental health risks. These include coal dust, asbestos, carbon nanotubes and air pollution.

We seek to bring about an improved understanding of the factors affecting human health and to identify, promote and apply practices which will lead to improvements in the health of workers and the wider population.

Our people share our purpose and vision for the future; to deliver a healthy and sustainable world in which we all live and work through our exceptional services, communications and science.

http://www.iom-world.org (opens in new tab)

Company benefits

  • Flexible working arrangements
  • 35 days’ annual leave inc. public holidays
  • Your birthday off 
  • Group personal pension 
  • Employee Assistance Programme

After this apprenticeship

  • Continued development, participation in projects and delivery groups

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

01246500681

The reference code for this apprenticeship is VAC2000029800.

Apply now

Closes in 25 days (Sunday 31 May 2026 at 11:59pm)