Business Administration Apprenticeship

DONCASTER ROTHERHAM & DIST MOTOR TRADES G T A

S YORKS (DN3 3DY)

Closes on Sunday 7 June 2026

Posted on 27 April 2026

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Summary

The successful applicant will be trained to provide efficient and quality administration services.

  • Duties include dealing with customers by phone & email, recording and processing documents, liasing with other departments, providing valuable support to the admin team, to assist in any matter beneficial to the company.

Wage

£15,184 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday- Friday 9.00am- 5.00pm at our offices in Armthorpe. One day release day also at our college in Armthorpe 9.00am- 4.00pm on Tuesday.

36 hours 30 minutes a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Dealing with customers via phone and email
  • Recording and processing documents
  • Liasing with other departments
  • Understanding the business (a rotation of working in all areas)
  • Providing valuable support to the admin team
  • Any other duties as required by the supervisor

Where you'll work

RANDS LANE INDUSTRIAL ESTATE
RANDS LANE
ARMTHORPE DONCASTER
S YORKS
DN3 3DY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Doncaster GTA is an independent training provider based in Doncaster and Sheffield
  • GTA has been delivering training to apprentices for the past 50 years in the motor industry and has the best pass and progression rates in the country
  • You will work at our Doncaster centre where you will gain and hone your skills, knowledge and behaviour in the administration department.

More training information

The apprenticeship could take up to 18 months, but it can be completed sooner if the apprentice gains the experience and knowledge earlier.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 9-4)
  • Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Reliable
  • Punctual
  • Eager to Learn

Other requirements

  • You must be numerate and literate and have basic computer skills
  • You should be self-motivated and flexible with the ability to work well as a team member
  • You should have the ability to work well under pressure and meet strict deadlines

About this employer

  • Doncaster, Rotherham & District Motor Trades GTA Ltd have been trading since 1972 and has grown over the years to become one, if not the largest, Specialist Transport, Logistics, Business Administration and Motor Trade training association in South Yorkshire, with training centres in Doncaster and Sheffield.
  • We provide apprenticehips and advanced apprenticeships in: Motor Vehicle Mechanics (light vehicle and heavy vehicle) Body Repair, Vehicle Refinishing, Business Administration and Customer Service Training programmes.

https://www.doncastergta.co.uk (opens in new tab)

Company benefits

  • On-site free parking

After this apprenticeship

  • Possible progression to higher responsibilities & full-time employment.

Ask a question

The contact for this apprenticeship is:

DONCASTER ROTHERHAM AND DISTRICT MOTOR TRADES GROUP TRAINING ASSOCIATION LIMITED

admin@doncastergta.co.uk

01302 832831

The reference code for this apprenticeship is VAC2000028314.

Apply now

Closes on Sunday 7 June 2026