Practice Administration Apprentice
The Valleys Medical Partnership
Dronfield (S18 8UE)
Closes in 30 days (Saturday 23 May 2026 at 11:59pm)
Posted on 23 April 2026
Contents
Summary
Kick‑start your career at Valleys Medical Partnership as a Practice Administration Apprentice. You’ll book appointments, update patient records and support reception services, all while learning on the job in a welcoming NHS team. Build skills, make a difference — apply today!
- Wage
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£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
A rota will be devised in advance for actual working times that will align to ensure full cover during practice opening hours.
30 hours a week
- Start date
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Monday 1 June 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- The Practice Administration Assistant takes an active role in providing administrative support services to the patients and clinical team at the practice, including:
The surgery premises are appropriately stewarded and kept tidy. - Administering of the appointments system.
- Enquiries from patients are efficiently and courteously handled.
- The secretarial duties of the Practice, both paper and computer-based, are undertaken efficiently and promptly.
- Effective communication with all Primary Healthcare Team members.
- Holiday and sickness cover for absent colleagues.
Where you'll work
Gosforth Valley Medical Centre
Gorsey Brigg
Dronfield
S18 8UE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESTERFIELD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Our Business Administrator Level 3 is delivered remotely in your workplace.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Patience
- Remain calm under pressure
- Maintain confidentiality
Other requirements
You may be required to pass a Disclosure and Barring Service (DBS) check.
About this employer
Valleys Medical Partnership is a friendly, community‑focused GP practice committed to delivering high‑quality, patient‑centred care. Serving a diverse local population, the practice prides itself on teamwork, professionalism and treating everyone with respect and compassion.
As an apprenticeship employer, Valleys Medical Partnership offers a supportive and inclusive environment where learning is part of everyday work. You’ll be welcomed into a busy administrative team, gain valuable experience within primary care, and develop skills that are highly valued across the NHS. Staff are encouraged to grow in confidence, take responsibility and build a rewarding career in healthcare.
This is an excellent opportunity for applicants who enjoy helping others, working as part of a team and want to make a real difference in their local community while earning and learning at the same time.
https://www.thevalleysmedicalpartnership.nhs.uk/ (opens in new tab)
After this apprenticeship
You will have the opportunity to apply for a full time permanent role upon successful completion of your apprenticeship should their be an opportunity within the practice or wider NHS at the time.
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Brittany Gill
gillb@chesterfield.ac.uk
01246500681
The reference code for this apprenticeship is VAC2000027948.
Apply now
Closes in 30 days (Saturday 23 May 2026 at 11:59pm)